Catering Lead — Guest Experience & Events

panerabread; St. Louis (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Free meals

Flexible scheduling

Paid time off

Insurance

401(k) with match

Tuition discounts

Career development

Job summary

Panera Bread in St. Louis, MO is seeking a Catering Lead to manage and produce catering orders with warm, friendly service and proactive follow-ups to ensure guest satisfaction. You may assist with delivering orders to events and uphold strict health and safety standards.

The role emphasizes strong communication, organization, and flexibility, including nights and weekends. A Food Handler's Card is required; own transportation is a plus.

Qualifications

• Must have Food Handler's Card or equivalent food safety training.
• Own vehicle/transportation may be required for deliveries to events.
• Flexible hours including nights and weekends in a fast-paced setting.
• Strong organizational and time-management abilities.
• Excellent guest communication and service orientation.

Responsibilities

• Manage and produce catering orders for guests.
• Create memorable experiences with warm, friendly service and proactive follow-ups.
• Assist with delivering orders to events.
• Strictly adhere to health and food safety standards.
• Maintain Panera's standards for craveable food quality.
• Promote Panera Catering to local businesses, schools and events.
• Assist and support Managers and Team Members as needed.
• Contribute to building a culture of warmth, belonging, growth, and trust.

Skills

Customer service

Communication

Time management

Organizational skills

Driving

Job description

Panera Bread in St. Louis, MO is seeking a Catering Lead to manage and produce catering orders with warm, friendly service and proactive follow-ups to ensure guest satisfaction. You may assist with delivering orders to events and uphold strict health and safety standards.

The role emphasizes strong communication, organization, and flexibility, including nights and weekends. A Food Handler's Card is required; own transportation is a plus.