Catering Lead: Guest Experience & Events

panerabread; Festus (MO); On-site; USD 2,066,000 - 3,168,000; Full time

Benefits offered by this job

Team tips

Free meals on shift

Flexible scheduling

Paid time off

Insurance (medical/dental/vision)

401(k) with match

Tuition discounts

Job summary

Panera Bread in Festus, MO is seeking a Catering Lead to manage catering orders, ensure warm service, and help guests plan memorable events.

You will coordinate with teams, deliver orders, and uphold food safety standards while promoting Panera Catering to local businesses and schools. This role requires strong organizational skills, reliability, and the ability to work flexible hours including nights and weekends.

Qualifications

• Customer service experience in a fast-paced environment.
• Effective communication with guests and team members.
• Strong time-management and organizational skills.

Responsibilities

• Manage and produce catering orders for guests.
• Create memorable experiences with warm, friendly service and proactive follow-ups.
• Assist with delivering orders to guests' events.
• Adhere to health and food safety standards.
• Promote Panera Catering to local area businesses, schools, and events.
• Support Managers and Team Members as needed.

Skills

Customer service

Communication

Time management

Driving

Organization

Job description

Panera Bread in Festus, MO is seeking a Catering Lead to manage catering orders, ensure warm service, and help guests plan memorable events.

You will coordinate with teams, deliver orders, and uphold food safety standards while promoting Panera Catering to local businesses and schools. This role requires strong organizational skills, reliability, and the ability to work flexible hours including nights and weekends.