Catering Lead: Elevate Events & Guest Experience

Panera LLC; Creve Coeur (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay & eligible for team –?

Free on-shift meals & unlimited drinks

Flexible & reliable scheduling

Paid vacation, sick time, and holidays

Medical, dental, vision, life, pet ins

401(k) with match

Career advancement & leadership

Tuition discounts

Perks & rewards for team members

Team member assistance program

Job summary

Panera LLC in Creve Coeur, MO, seeks a Catering Lead to manage catering orders and deliver memorable events with warm, proactive service. You will respond to inquiries, ensure orders are accurate, and uphold health and food safety standards for our guests.

The role emphasizes guiding customers through Panera offerings, coordinating with team members, and promoting Panera Catering to local businesses, schools and events. Flexible hours including nights and weekends are required.

Qualifications

• Minimum age: 18 years.
• Food safety understanding and practice training (Food Handler’s Card, as required by law).
• Enjoy people and have effective communication skills.
• Self-starter who can meet goals with limited supervision.
• Excellent organizational and time-management skills.
• Must have your own vehicle for delivering orders and an acceptable driving record.
• This role requires an individual that can safely operate a passenger motor vehicle and has an acceptable driving record.
• Flexible hours, including nights and weekends in a fast-paced environment with shifting priorities.
• Ability to lift, carry, push, or pull objects 25-50 pounds.
• Stand and walk for up to 3 hours.
• Clear communication and quick understanding of guests and associates’ directions in a loud environment.
• Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working as a team, having fun and celebrating success.

Responsibilities

• Manage and produce catering orders for our guests.
• Create memorable experiences with warm, friendly service, effective communication, and proactive follow-ups to ensure every guest leaves satisfied.
• Assist with delivering orders to guests’ events.
• Strictly adhere to health and food safety standards.
• Maintain Panera’s exceptional standards for craveable food quality.
• Build excitement and interest in Panera’s products and services.
• Marketing Panera Catering to local area businesses, schools and events.
• Assist and support your Managers and Team Members as needed.
• Help build our Culture of warmth, belonging, growth, and trust.

Skills

Communication skills

Time management

Organizational skills

Self-motivated

Customer service

Driving

Job description

Panera LLC in Creve Coeur, MO, seeks a Catering Lead to manage catering orders and deliver memorable events with warm, proactive service. You will respond to inquiries, ensure orders are accurate, and uphold health and food safety standards for our guests.

The role emphasizes guiding customers through Panera offerings, coordinating with team members, and promoting Panera Catering to local businesses, schools and events. Flexible hours including nights and weekends are required.