Catering Lead — Guest Experience & Events

panerabread; Dumfries (VA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Team tips eligibility

Free on-shift meals

Flexible scheduling

Paid vacation and holidays

Medical/dental/vision/life insurance

401(k) with match

Tuition discounts

Career advancement opportunities

Assistance program

Job summary

Panera leads the catering experience in Dumfries, VA, guiding orders and ensuring guests celebrate with familiar Panera dishes. You will respond to inquiries, plan events, and coordinate timely delivery with a focus on accuracy and hospitality.

The role emphasizes delivering craveable food with warmth, while upholding health and safety standards. Growth opportunities and team-oriented values are highlighted in Panera's supportive environment.

Qualifications

• Minimum age 18.
• Ability to lift, carry, push, or pull up to 50 pounds.
• Must have own vehicle for delivering orders and acceptable driving record.
• Ability to stand and walk for up to 3 hours.

Responsibilities

• Manage and produce catering orders for our guests.
• Create memorable experiences with warm, friendly service and proactive follow-ups.
• Assist with delivering orders to guests' events.
• Strictly adhere to health and food safety standards.
• Maintain Panera's standards for craveable food quality.
• Build excitement and market Panera Catering to local businesses, schools and events.
• Assist and support Managers and Team Members as needed.
• Help build a culture of warmth, belonging, growth and trust.

Skills

Communication skills

Customer service

Time management

Organizational skills

Job description

Panera leads the catering experience in Dumfries, VA, guiding orders and ensuring guests celebrate with familiar Panera dishes. You will respond to inquiries, plan events, and coordinate timely delivery with a focus on accuracy and hospitality.

The role emphasizes delivering craveable food with warmth, while upholding health and safety standards. Growth opportunities and team-oriented values are highlighted in Panera's supportive environment.