Catering & Events Lead — Guest Experience

panerabread; Bristow (VA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Team tips

Free meals

Flexible scheduling

Paid vacation & holidays

Health/dental/vision insurance

401(k) with match

Tuition discounts

Employee assistance program

Job summary

Panera is seeking a Catering Lead in Bristow, VA to manage catering orders and deliver memorable events for guests. You will ensure timely, accurate deliveries and maintain food-quality standards while delivering warm, proactive service.

The role requires strong communication, organization, and a flexible schedule. You will support managers and team members, promote Panera Catering to local businesses and schools, and help grow a welcoming culture within the team.

Qualifications

• Age 18 or older and able to meet legal requirements.
• Food Handler's Card or food-safety training as required.
• Enjoy helping people and strong interpersonal skills.
• Self-motivated with ability to work with limited supervision.
• Excellent organizational and time-management abilities.
• Must have a reliable vehicle for delivering orders and a valid driving record.
• Flexible hours, including nights and weekends.
• Ability to lift 25–50 pounds and stand/walk for extended periods.
• Clear communication in a loud, fast-paced environment.

Responsibilities

• Manage and produce catering orders for guests.
• Create memorable experiences with warm, friendly service and proactive follow-ups.
• Assist with delivering orders to events.
• Strictly adhere to health and food-safety standards.
• Maintain Panera's standards for craveable food quality.
• Promote Panera Catering to local businesses, schools and events.
• Support managers and team members as needed.
• Help grow a culture of warmth, belonging and trust.

Skills

Customer service

Communication

Time management

Driving

Team player

Job description

Panera is seeking a Catering Lead in Bristow, VA to manage catering orders and deliver memorable events for guests. You will ensure timely, accurate deliveries and maintain food-quality standards while delivering warm, proactive service.

The role requires strong communication, organization, and a flexible schedule. You will support managers and team members, promote Panera Catering to local businesses and schools, and help grow a welcoming culture within the team.