Catering Lead: Events & Guest Experience Pro

panerabread; Maple Grove (MN); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Competitive pay & team tips

Free on-shift meals

Flexible scheduling

Paid vacation, sick time, holidays for

Medical, dental, vision insurance

401(k) with match

Tuition discounts

Perks & rewards

Team member assistance program

Job summary

Panera Bread is seeking a Catering Lead in Maple Grove, MN to coordinate catering orders and deliver outstanding guest experiences. You will plan, price, and execute catering events with warm, proactive service and strong teamwork.

Flexibility is required for evenings and weekends in a fast-paced environment. A reliable vehicle and clean driving record are needed for order deliveries.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to manage time and prioritize tasks.
• Guest-focused approach with a positive attitude.
• Reliable and able to work flexible hours.

Responsibilities

• Manage and produce catering orders for our guests.
• Create memorable experiences with warm, friendly service, effective communication, and proactive follow-ups to ensure every guest leaves satisfied.
• Assist with delivering orders to guests' events.
• Strictly adhere to health and food safety standards.
• Maintain Panera's exceptional standards for craveable food quality.
• Build excitement and interest in Panera's products and services.
• Marketing Panera Catering to local area businesses, schools and events.
• Assist and support your Managers and Team Members as needed.
• Help build our Culture of warmth, belonging, growth, and trust.

Skills

Effective communication

Time management

Self-motivation

Customer service

Job description

Panera Bread is seeking a Catering Lead in Maple Grove, MN to coordinate catering orders and deliver outstanding guest experiences. You will plan, price, and execute catering events with warm, proactive service and strong teamwork.

Flexibility is required for evenings and weekends in a fast-paced environment. A reliable vehicle and clean driving record are needed for order deliveries.