Catering Lead: Events & Guest Experience

panerabread; Decatur (IL); On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

Competitive pay

Free on-shift meals

Flexible scheduling

Paid vacation

Health insurance

401(k) with match

Tuition discounts

Career development

Team member assistance program

And more

Job summary

Panera Bread is seeking a Catering Lead in Decatur, IL to manage catering orders and deliver memorable guest experiences with warm, proactive service. You will assist with delivering orders, uphold health and safety standards, and promote Panera Catering to local businesses and events.

The role emphasizes teamwork, reliability, and the ability to work flexible hours including nights and weekends in a fast-paced environment. Equal opportunity employer.

Qualifications

• Must be 18+ years old.
• Food Handler's Card required by law.

Responsibilities

• Manage and produce catering orders for guests.
• Create memorable experiences with warm, friendly service and proactive follow-ups to ensure guest satisfaction.
• Assist with delivering orders to guests' events.
• Strictly adhere to health and food safety standards.
• Maintain Panera's standards for craveable food quality.
• Market Panera Catering to local businesses, schools, and events.
• Support Managers and Team Members as needed.
• Help build a culture of warmth, belonging, growth and trust.

Job description

Panera Bread is seeking a Catering Lead in Decatur, IL to manage catering orders and deliver memorable guest experiences with warm, proactive service. You will assist with delivering orders, uphold health and safety standards, and promote Panera Catering to local businesses and events.

The role emphasizes teamwork, reliability, and the ability to work flexible hours including nights and weekends in a fast-paced environment. Equal opportunity employer.