Catering Lead: Elevate Events & Guest Experience

panerabread; Town of Amherst (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive pay & tips

Free on-shift meals

Flexible scheduling

Paid time off

Insurance & 401(k) with match

Career advancement

Tuition discounts

Team member assistance program

Various perks

Job summary

Panera is seeking a Catering Lead to manage catering orders, deliver experiences, and ensure high-level guest service. You will coordinate orders, follow up with clients, and uphold food safety standards.

The role requires flexible hours, including nights and weekends, with lifting of up to 50 pounds and a reliable vehicle for deliveries. Panera offers strong perks and advancement opportunities.

Qualifications

• Minimum age 18 years.
• Food safety understanding and training (Food Handler's Card as required by law).
• Own a vehicle with acceptable driving record for delivering orders.
• Ability to lift, carry, push, or pull 25–50 pounds.
• Flexible hours including nights and weekends in a fast-paced environment.

Responsibilities

• Manage and produce catering orders for guests.
• Deliver orders to guests' events when needed.
• Provide warm, friendly service and proactive follow-ups to ensure guest satisfaction.
• Adhere to health and food safety standards.
• Maintain Panera's food quality standards for catering.
• Market Panera Catering to local businesses, schools and events.
• Support Managers and Team Members as needed.
• Foster a culture of warmth, belonging, growth and trust.

Skills

Effective communication

Time management

Organizational skills

Self-starter

Driving

Physical stamina

Job description

Panera is seeking a Catering Lead to manage catering orders, deliver experiences, and ensure high-level guest service. You will coordinate orders, follow up with clients, and uphold food safety standards.

The role requires flexible hours, including nights and weekends, with lifting of up to 50 pounds and a reliable vehicle for deliveries. Panera offers strong perks and advancement opportunities.