Catering Lead - Elevate Events & Guest Experience

panerabread; Novi (MI); On-site; USD 45,000 - 59,000; Full time

Benefits offered by this job

Team tips

Free meals

Flexible schedule

Paid vacation

Insurance

401(k) match

Tuition discounts

Career growth

Perks program

Assistance program

Job summary

Panera Bread is seeking a Catering Lead in Novi, MI to manage catering orders, plan events, and deliver craveable Panera experiences with warm, friendly service and timely follow-up.

The role requires strong organization and communication, a self-starter mindset, and the ability to lift 25–50 pounds, work nights and weekends, and drive to events. Panera offers competitive pay, team tips, benefits, and opportunities for growth.

Qualifications

• Must have basic food safety training (Food Handler's Card where required).
• Enjoy working with people and have effective communication skills.
• Self-starter with ability to meet goals with limited supervision.
• Excellent organizational and time-management skills.
• Must have own vehicle for delivering orders and a valid driving record.
• Flexible hours, including nights and weekends in a fast-paced environment with shifting priorities.
• Ability to lift 25–50 pounds and stand/walk up to 3 hours.
• Clear communication in a loud environment.

Responsibilities

• Manage and produce catering orders for guests.
• Provide warm, friendly service with proactive follow-ups to ensure guest satisfaction.
• Assist with delivering orders to events.
• Adhere to health and food safety standards.
• Promote Panera Catering to local area businesses, schools and events.
• Support Managers and Team Members as needed.
• Help build Panera's culture of warmth, belonging, growth, and trust.

Skills

Communication skills

People-oriented

Time management

Self-starter

Organizational skills

Driving

Flexible hours

Job description

Panera Bread is seeking a Catering Lead in Novi, MI to manage catering orders, plan events, and deliver craveable Panera experiences with warm, friendly service and timely follow-up.

The role requires strong organization and communication, a self-starter mindset, and the ability to lift 25–50 pounds, work nights and weekends, and drive to events. Panera offers competitive pay, team tips, benefits, and opportunities for growth.