Catering Lead at Burlington

Life Alive Cafe, LLC; Burlington (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Free and discounted Yoga

Free Mental Health Support (for full‑t

401(k) with a vesting match

Health insurance, dental and vision

Education and professional development

Flexible schedule

Inclusion in an awesome community

Job summary

Life Alive Cafe, LLC is seeking a Catering Lead to oversee the day-to-day catering operations. You will coordinate production, staging, packaging and delivery, and collaborate with the cafe team to ensure accurate orders, quality, and on-time fulfillment.

You are an active learner with strong communication, capable of coaching teammates, handling stress with optimism, and growing our off-premises catering to energize the community from our Burlington, MA location.

Qualifications

• Active learner with willingness to grow in catering operations.
• Strong communication across diverse audiences.
• Ability to coach and provide feedback in real time.
• Hospitality-focused with guest-first approach.

Responsibilities

• Has thorough knowledge of the Catering Menu
• Manages ordering channels and schedules for the day and week
• Coordinates production, staging, packaging, and delivery
• Ensures orders are accurate and meet quality specs
• Enters catering orders into POS and processes payments
• Assists with inventory and staffing planning based on demand
• Supports café team and participates in back-of-house tasks
• Tracks catering sales with cafe GM

Skills

Active learner

Strong communicator

Coaching and feedback

Hospitality focus

Tools

Turbo Chef oven

Vitamix

Immersion blender

Job description

Life Alive aims to energize the vitality of all living beings and our planet. We make delicious, beautiful, plant-based food and beverages in a unique, quick-service cafe, and are looking for dynamic, ambitious team members ready to jump in and grow. We value interconnectedness, participation, integrity, pleasure, and empathy - and most importantly, we value you for you. We strive to foster a community where all feel welcome, safe, and valued. We embrace all differences of age, sexual orientation, gender and its expression, race, culture and ethnicity, national origin, mental and physical health and ability, religious background, marital status, family structure, citizenship, education, and military or veterans’ status. Life Alive invites you to bring your whole self to work.

The Life Alive Catering Lead will report directly to the General Manager with accountability to the Catering General Manager. In this role you are responsible for overseeing the day-to-day execution of the catering business for their cafe. They will oversee production, staging, packaging, and delivery of all catering orders, while communicating and collaborating with the café team to ensure proper par levels, in-stock position, and quality of product.

Key Responsibilities

• Has thorough knowledge of the Catering Menu
• Has access to all order channels (on line, third party, etc.) and organizes orders for the day and week
• Organizes and stages all necessary product and packaging and communicates with the café team on production quantities and timing by item and order
• Double checks that all food is made to quality specifications, is packaged properly and that the order is accurate in terms of number and type of items ordered
• Creates delivery dispatch requests and dispatches orders for drivers accurately and on time
• Enters Catering Orders into POS system, and closes them to the appropriate payment options
• Assists Managers in organizing and managing the inventory of catering supplies and communicating staffing needs based on order volume
• Will be trained in back of house roles and other placements as needed
• Will be responsible for tracking catering sales with the support of the Café GM and the Catering AGM

Role Requirements

This role requires certain physical demands, including the ability to:

• Possess dexterity to handle spoons, pots/pans, steamer baskets and other equipment
• Be comfortable working in temperatures ranging from hot to cold
• Be comfortable occasionally working in tight spaces
• Be comfortable working in a kitchen
• Bend and reach overhead often
• Sit, squat and kneel occasionally
• Lift up to 50lbs

You are:

• An active learner and can learn culinary recipes and tactics
• Highly collaborative and a strong communicator across diverse audiences
• Skilled in providing in-the-moment coaching and feedback
• Able to metabolize stress positively and work with joy and optimism
• Able to anticipate, diagnose and proactively solve issues or problems that may arise
• Passionate about hospitality with a strong, proactive guest focus
• Focused on operational integrity, holding recipes and presentation to the highest standards

You have:

• Experience working in complex team environments
• Experience organizing work tasks for yourself and others
• Demonstrated adherence to Food and Equipment Safety guidelines
• Proficiency with basic kitchen machinery, including Turbo Chef oven, Vitamix and immersion blender a plus
• A desire to grow the off-premises catering business at Life Alive to energize the vitality of our community

Perks and Compensation

• Free and discounted Yoga
• Free Mental Health Support (for full-time)
• 401(k) with a vesting match
• Health insurance, dental and vision coverage (for full-time employees)
• Education and professional development opportunities - examples include culinary training, superfood education, wellness lifestyle, resume building, community engagement
• Flexible schedule that supports your lifestyle and other goals
• Inclusion in an awesome community

Please note that Life Alive is an E-Verify employer . Please review the Right to Work Poster from Department of Justice's Immigrant and Employee Rights Section.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.