Job Overview
At Chick‑fil‑A Irondequoit, a Catering Leader plays a vital role in ensuring successful daily catering operations. The position involves leading and motivating the team, managing catering orders from preparation to delivery, handling guest concerns, and maintaining the restaurant’s high standards of service and quality.
Responsibilities
The Catering Team Leader oversees all aspects of catering: confirming orders, preparing and coordinating deliveries, maintaining accuracy, and supporting managers during shifts. The role requires a positive work environment, training of staff, and ensuring smooth restaurant operations.
Benefits
- Competitive Pay
- Overtime
- Access to Scholarships and Tuition Discounts
- Healthcare Benefits
- Flexible scheduling
- Free food while working
- 401k Eligibility
- Training and Development
- Leadership Development
- Work directly with Owner/Operator
- Safe and Welcoming Environment
- Opportunities to run offsite sales
- Monthly meetings with Catering Director
Qualifications & Requirements
- Valid US Driver’s License and comfortable driving.
- Available to work at least 15–20 hours per week.
- Willing to deliver orders timely and maintain order accuracy.
- Able to call and confirm orders with guests.
- Proficient in ringing up catering orders in our POS system.
- Willing to work cross‑functionally to produce orders.
- Has ownership of assignments and can handle heavy items.
- Reliable, responsible, and able to work independently.
- Can work occasional extra hours for large events or last‑minute orders.
- Will complete a Chick‑fil‑A driving course (cost provided).
- Must provide a driving background check.
- Must have GPS on a cellular device.
- Hard‑working, team‑oriented with great customer service skills.
- Can give constructive feedback to maintain quality.