Catering Key Operations Manager- Corporate Dining (NYC)

Compass Group, North America; New York (NY); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Paid Parental Leave

Personal Leave

Job summary

Restaurant Associates in NYC seeks a Catering Key Operations Manager to oversee daily catering events, supervise sales and event order communications, scheduling, and staff training, and ensure accurate invoicing.

This permanent role requires hospitality experience, working with high-volume clients, and proficiency with web-based ordering systems; you will manage operations, culinary programs, and financial analysis for diverse accounts.

Qualifications

• A.S. or equivalent education.
• Hospitality knowledge and interest in sustainability.
• At least two years of similar work experience.
• Ability to interact with a diverse, high-volume customer base.
• Ability to operate a web-based ordering system and update orders.
• Proficient with word processing and spreadsheets.
• Ability to write professional emails to clients.

Responsibilities

• Daily Operations
• Supervision and Staff Development
• Culinary Programs
• Customer Service
• Financial Management and Analysis
• Special Events
• Marketing and Sales

Skills

AS or Equivalent

Hospitality knowledge

Sustainability interest

2+ years experience

Customer interaction

Web-based ordering system

Word processing

Spreadsheets

Email writing ability

Uniform standards

Education

A.S. or equivalent

Tools

Web-based ordering system

Word processing

Spreadsheets

Job description

Restaurant Associates

Position Title: Catering Key Operations Manager- Corporate Dining (NYC)

Salary: $100K-$120K/ Year

Other Forms of Compensation: Benefits, Mileage.

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards - Best Places to Work, This is R/A !

The Catering Key Operations Manager is responsible for the successful execution of all catering events. This position supervises the sales and event order communications, scheduling, and training of service staff, planning, delivery, set up, clean up, and proper invoicing for all daily events. This is a permanent position that may be assigned to one account or may provide support for multiple accounts for large events, account retention, and support or coverage for leaves of absence.

Key Responsibilities

• Daily Operations

• Supervision and Staff Development

• Culinary Programs

• Customer Service

• Financial Management and Analysis

• Special Events

• Marketing and Sales

Preferred Qualifications

• A.S. or equivalent experience

• General Hospitality knowledge and interest in sustainability and sustainable food practices

• At least two years of similar work experience

• Ability to interact with a diverse and high-volume customer base in a friendly and efficient manner.

• Ability to operate a web-based ordering system, process customer requests, make changes to orders, menu updates and client profiles.

• Proficient with word processing and spreadsheet applications.

• Ability to write professional and efficient emails to clients and customers.

• Possess the ability to meet Company specific uniform standards for this position.

Restaurant Associates is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates at Restaurant Associates are offered many fantastic benefits

• Medical

• Dental

• Vision

• Life Insurance/ AD

• Disability Insurance

• Retirement Plan

• Paid Time Off

• Holiday Time Off (varies by site/state)

• Associate Shopping Program

• Health and Wellness Programs

• Discount Marketplace

• Identity Theft Protection

• Pet Insurance

• Commuter Benefits

• Employee Assistance Program

• Flexible Spending Accounts (FSAs)

• Paid Parental Leave

• Personal Leave

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf) or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf