Catering Key Operations Manager- Corporate Dining (NYC)

Restaurant Associates; New York (NY); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Benefits

Mileage

Job summary

Restaurant Associates in NYC seeks a Catering Key Operations Manager to supervise the execution of all catering events, from sales coordination to invoicing. The role may focus on a single account or support multiple accounts for large events, ensuring high standards and smooth operations.

The position requires strong hospitality knowledge, at least two years in similar work, and ability to manage diverse clientele.

Qualifications

• A.S. or equivalent experience in hospitality or related field.
• Experience in high-volume catering or dining operations.
• Proven ability to manage multiple events and coordinate staff.
• Strong written and verbal communication with clients.
• Proficiency with word processing and spreadsheet applications.

Responsibilities

• Oversee daily catering operations and event execution.
• Supervise and develop service staff and scheduling.
• Coordinate culinary programs and event logistics.
• Provide excellent customer service and client communication.
• Perform financial management and analysis for events.
• Support or lead special events and campaigns.
• Assist in marketing and sales activities for catering services.

Skills

Hospitality knowledge

High-volume service

Web ordering system

Email communication

Word Excel

Education

Associates degree or equivalent

Job description

Restaurant Associates

Position Title: Catering Key Operations Manager- Corporate Dining (NYC)

Salary: $100K-$120K/ Year

Other Forms of Compensation: Benefits, Mileage.

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations!

Voted Glassdoor's Employee Choice Awards - Best Places to Work, This is R/A !

Job Summary:

The Catering Key Operations Manager is responsible for the successful execution of all catering events. This position supervises the sales and event order communications, scheduling, and training of service staff, planning, delivery, set up, clean up, and proper invoicing for all daily events. This is a permanent position that may be assigned to one account or may provide support for multiple accounts for large events, account retention, and support or coverage for leaves of absence.

Key Responsibilities:

• Daily Operations


• Supervision and Staff Development


• Culinary Programs


• Customer Service


• Financial Management and Analysis


• Special Events


• Marketing and Sales

Preferred Qualifications:

• A.S. or equivalent experience


• General Hospitality knowledge and interest in sustainability and sustainable food practices


• At least two years of similar work experience


• Ability to interact with a diverse and high-volume customer base in a friendly and efficient manner.


• Ability to operate a web-based ordering system, process customer requests, make changes to orders, menu updates and client profiles.


• Proficient with word processing and spreadsheet applications.


• Ability to write professional and efficient emails to clients and customers.


• Possess the ability to meet Company specific uniform standards for this position.

Restaurant Associates is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates At Restaurant Associates Are Offered Many Fantastic Benefits.

• Medical


• Dental


• Vision


• Life Insurance/ AD


• Disability Insurance


• Retirement Plan


• Paid Time Off


• Holiday Time Off (varies by site/state)


• Associate Shopping Program


• Health and Wellness Programs


• Discount Marketplace


• Identity Theft Protection


• Pet Insurance


• Commuter Benefits


• Employee Assistance Program


• Flexible Spending Accounts (FSAs)


• Paid Parental Leave


• Personal Leave

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf