Catering Floor Supervisor

Montana State University; Virginia (MN); On-site; USD 10,000 - 60,000; Part time

Job summary

Montana State University is seeking a motivated team member for a Floor Supervisor position in University Catering. The role involves organizing catering events, supervising staff, and ensuring compliance with food handling standards while delivering exceptional customer service. The successful candidate will thrive in a fast-paced environment and possess strong leadership and problem-solving skills.

Qualifications

• Progressive experience working in the food service or hospitality industries.
• Experience directing, leading, and/or training staff.
• Extensive experience providing excellent front line customer service.

Responsibilities

• Organizes and executes events as contracted by clients.
• Oversees daily duties of 25+ students and temporary staff.
• Ensures compliance with sanitation guidelines and food handling codes.

Skills

Customer service

Team leadership

Problem solving

Education

Experience in food service or hospitality

4-hour sanitation certification

Job description

Please see Special Instructions for more details.

Please address the qualifications in your application materials.

Questions? Contact Search Search Support at [e-mail] or 406-994-6468.

For questions regarding this position, please contact:

MSU Catering is looking for motivated team members who are excited to actively participate in the ever changing world of the high-paced food and catering industries.

Position Number

Position Number 4N1340

Department

Department University Catering

Division

Division Auxiliary Services

Appointment Type

Appointment Type Classified

Contract Term

Contract Term Fiscal Year

Semester

If other, specify From date

If other, specify End date

FLSA

FLSA Non-Exempt

Union Affiliation

Union Affiliation Teamsters

FTE

FTE 1.0

Benefits Eligible

Salary $28.50 per hour

Contract Type

Contract Type Classified Hourly

If other, please specify

Recruitment Type

Recruitment Type Open

General Statement

Culinary Services Division ( CSD ), a division of Auxiliary Services, provides meals and specialty beverages for over 18,000 customers daily and is an integral part of campus life and the overall college experience. CSD proudly provides Montana State University students with not only a repertoire of various cuisines, cooking styles, and flavors, but a comfortable atmosphere to meet friends, study, and simply relax. The division is comprised of 2 residential dining halls, a commissary kitchen, several retail operations including 4 coffee shops, Chick-fil-A, the Union Market and Bobcat Grill, Brick Breeden Fieldhouse and Bobcat Stadium Concessions, Fork in the Road food truck, MSU Catering, Indulge In-House Bakery, and the Farm to Campus Program.

University Catering provides full catering services for campus and other contracted events. A sample of the 2000+ events worked per year include: VIP meals, banquets, buffets, served meals, coffee breaks, drop-offs, and boxed meals. The number of catered events can be upwards of 15-35 daily.

Duties and Responsibilities

Under the direction of the Banquet Manager, this working Floor Supervisor assists with leading and directing student and temporary staff in the preparation and execution of catering deliveries.

• Organizes and executes events as contracted by clients while ensuring their expectations are being met
• Organizes and assembles materials for in-house and out-of-house functions
  • Maintains organization of the catering staging area
  • Beverage preparation
• Prepares, uses and explains load sheets and diagrams to student staff and occasionally other staff.
• Oversees and supervises the daily duties of 25+ students and short term workers
  • Assists with training and evaluating as needed
  • Assists with basic policy development for backhall staff
• Communicates needs such as staffing, equipment, repair updates, etc to the Banquet Manager
• Performs and assigns cleaning duties
• Ensures compliance with sanitation guidelines and food handling and storage FDA codes, and as directed by MSU’s Registered Sanitarian
• Monitors catering item inventory and alerts managers to ordering needs as necessary
• Monitors use and returns of equipment, small wares and uniforms
• Orders paper ware, food and beverages for all back hall operations
• Assists management in controlling food and labor costs
• Actively contributes to the team by performing other duties as needed in support of the department’s mission.

Required Qualifications – Experience, Education, Knowledge & Skills

• Progressive experience working in the food service or hospitality industries or an equivalent combination of relevant education and experience.
• Experience directing, leading, and/or training staff.
• Extensive experience providing excellent front line customer service to a variety of individuals.

Preferred Qualifications – Experience, Education, Knowledge & Skills

• Experience executing multiple catering events and food deliveries.

The Successful Candidate Will

• Exude enthusiasm, and have a high level of integrity and customer orientation while interacting with a wide range of individuals.
• Be self-motivated, adapt to frequently changing priorities, and able to organize and prioritize multiple work assignments and meet deadlines.
• Work effectively in a fast paced, team oriented environment.
• Maintain composure while working with a broad spectrum of personalities under stress, pressure, and time sensitive demands of the job.
• Have basic computer skills.
• Possess solid problem solving skills.
• Exhibit design creativity and interest in industry trends.
• Exhibit leadership and team building skills.
• Exercise good judgment and make consistent decisions.
• Be able to operate and maintain departmental equipment.
• Maintain all health, sanitation, and safety standards.
• Represent the department and its programs in a positive, professional courteous manner.

Position Special Requirements/Additional Information

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.

• Must possess a valid driver’s license and meet all State of Montana requirements to operate State/University vehicles. Please do not send a copy of your driver’s license at this time. (If the successful candidate possesses a valid out of state driver’s license, candidate must obtain a valid Montana driver’s license within 60 days.)
• Work schedule will vary week to week depending on the needs of the department.
• Work early mornings, nights and/or weekends and holidays dependent on event schedule.
• Will work outside in inclement weather.
• Possess an 4-hour sanitation certification or have the ability to become certified.
• Must have the ability to understand and communicate in English with adequate proficiency to follow directions from supervisor, read and understand safety guidelines and directions to prevent accidents or injuries from occurring, and communicate effectively with customers (staff, visitors, students) by listening and speaking clearly to them.

Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

• Normal office, kitchen, service areas, cooler, freezer, and dock environments.
• Stationary and/or moving about for long periods of time.
• Frequently moving all sorts of shapes and sizes of food service delivery and presentation items weighing up to 30lbs; occasionally moving containers weighing up to 50lbs.
• Gripping handles on small kitchen utensils and other equipment.
• Performing repetitive motions related to job duties.
• Exposure to cleaning chemicals on a daily basis.

This position has supervisory duties?

This position has supervisory duties? No

Number of Vacancies

Number of Vacancies 1

Desired Start Date

Desired Start Date Upon completion of successful search

Position End Date (if temporary)

Open Date

Close Date

Applications will be:

Screening of applications will begin on June 19, 2025; however, applications will continue to be accepted until an adequate applicant pool has been established.

Special Instructions

Please address the qualifications in your application materials.

Questions? Contact Search Search Support at [e-mail] or 406-994-6468.

Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.

In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile.

Required Documents

Resume

Cover Letter

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).