Catering & Events Sales Leader

Concord Hospitality Brand; Miami (FL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability options

401(k) with company match

Tuition assistance

Discounted room rates

Job summary

Concord Hospitality Brand is seeking a proactive Catering & Sales Manager in Miami to lead social and corporate catering events, including guest rooms. The role blends sales, event management, and guest service with a focus on maximizing revenue and delivering exceptional experiences.

A flexible schedule, including weekends, is required to meet peak-season needs and guest expectations across multiple Concord-managed hotels.

Qualifications

• Minimum 2 years’ experience in catering sales, hotel convention services, banquet management, or related fields.
• Strong communication, negotiation, and organizational skills.
• Flexible schedule and ability to thrive in a fast-paced environment.
• Guest-focused with attention to detail and outstanding service.

Responsibilities

• Sell and manage social and corporate catering events, including guest rooms, banquet food & beverage, and upselling contracted groups.
• Negotiate contracts, suggest menus, and coordinate room setups according to policy and client needs.
• Collaborate with hotel departments to ensure flawless event execution and guest satisfaction.
• Generate new business through solicitation, networking, and follow-up with past clients.
• Finalize and distribute Banquet Event Orders (BEOs) and maintain accurate event records.
• Lead pre-event, on-site, and post-event communications to ensure service excellence.
• Monitor budgets, sales quotas, and revenue opportunities; implement strategies to increase catering revenue during low-demand periods.
• Conduct site tours for prospective clients and facilitate client meetings as needed.
• Train, delegate, and guide staff to ensure smooth operation of events and service standards.

Skills

Catering sales

Hotel convention services

Banquet management

Hotel sales

Culinary arts

Communication skills

Negotiation

Organizational skills

Flex schedule

Job description

Concord Hospitality Brand is seeking a proactive Catering & Sales Manager in Miami to lead social and corporate catering events, including guest rooms. The role blends sales, event management, and guest service with a focus on maximizing revenue and delivering exceptional experiences.

A flexible schedule, including weekends, is required to meet peak-season needs and guest expectations across multiple Concord-managed hotels.