Catering & Events Manager: Elevate Client Experience

Tapestry Conshohocken; Jersey City (NJ); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life Insurance

Disability insurance (ST/LT)

401K

Tuition Assistance

Discounted room rates

Training & development

Career advancement opportunities

Job summary

Concord Hospitality is hiring a Catering Services Manager to lead our catering operations and deliver exceptional client experiences at events and meetings. This full-time role focuses on coordinating pre-event planning, collaboration with internal partners, and ensuring seamless service for planners and attendees.

Responsibilities include managing event details, communicating clearly with clients, and upholding Concord's standards of quality, hospitality, and service excellence across all

Qualifications

• Strong customer service for internal partners and external clients.
• Clear, timely communication representative of Concord Hospitality.
• Excellent time management and organizational skills.

Responsibilities

• Provide the highest levels of customer service to internal partners and external clients at all times.
• Respond promptly and professionally to all internal partners and external customers with clear communication.
• Monitor and manage pre-event, event, and post-event details, including room blocks, space, concessions, group resumes, and billing details.
• Learn about hotel F&B products, pricing, and function spaces to ensure event success.
• Demonstrate time management and organizational skills with keen attention to details.

Skills

Customer service

Communication

Time management

Organizational skills

Job description

Concord Hospitality is hiring a Catering Services Manager to lead our catering operations and deliver exceptional client experiences at events and meetings. This full-time role focuses on coordinating pre-event planning, collaboration with internal partners, and ensuring seamless service for planners and attendees.

Responsibilities include managing event details, communicating clearly with clients, and upholding Concord's standards of quality, hospitality, and service excellence across all