Catering & Events Leader — Flawless Experiences

LifeWorks Restaurant Group; Deerfield (IL); On-site; USD 65,000 - 72,000; Full time

Job summary

LifeWorks Restaurant Group seeks a Catering Services Manager to lead the full catering operation, directing teams to transform client needs into unforgettable events. This role balances creativity, operational excellence, and budget stewardship to meet revenue goals.

The LifeWorks team partners with Aramark’s Workplace Experience Group to craft chef-led dining and hospitality experiences designed for people and places we serve.

Qualifications

• Demonstrates excellent people management skills with experience of managing large teams of staff.
• Commercially focused, experience with budgets and a proven ability to achieve stretching commercial targets.
• A high degree of knowledge of Food Hygiene including HACCP.

Responsibilities

• Ensure catering operations connect to the Executional Framework.
• Deliver consistent quality in planning and execution of events.
• Demonstrate established company solutions to ensure consistency, quality and efficiency within consumer driven offerings.
• Lead catering team to ensure quality in final presentation of food.
• Train and lead employees to ensure knowledge of food menus and promotional calendars.
• Model and reinforce Aramark's mentor process.
• Reward and recognize employees.
• Monitor team performance and provide regular feedback. Plan and execute team meetings and daily huddles.
• Complete and maintain all staff records including training records, schedules and performance data.
• Develop and maintain effective client and customer rapport for mutually effective business relationships.
• Demonstrate excellent customer service using Aramark's standard model.
• Implement communication strategy as provided by marketing team in order to build catering revenue.
• Responsible for delivering food and labor targets. Develop and execute strategies to achieve catering revenue forecasts.
• Responsible for executing catering events of wide-ranging size and scope, including staffing and management.
• Ensure accurate reporting of all catering related revenue, expenses, and receivables. Coordinate activities with other departments as appropriate.
• Ensure compliance with Aramark food, occupational and environmental safety policies in all culinary and kitchen operations.
• Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour.

Skills

People management

Budget management

Food safety HACCP

High-volume catering

Education

Bachelor's degree or equivalent experience

Job description

LifeWorks Restaurant Group seeks a Catering Services Manager to lead the full catering operation, directing teams to transform client needs into unforgettable events. This role balances creativity, operational excellence, and budget stewardship to meet revenue goals.

The LifeWorks team partners with Aramark’s Workplace Experience Group to craft chef-led dining and hospitality experiences designed for people and places we serve.