Catering Events Coordinator | Delphi Experience

HGI Grand Prairie; Grand Prairie (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive wages

Medical/Dental/Vision plans

Tuition assistance

401K options

Discounted room rates

Job summary

Delphi Experience in Grand Prairie is seeking a Catering Events Coordinator to bridge front desk and sales teams for groups and meetings. You will assist with reservations, contracts, room blocks and client communications to ensure flawless events.

Ideal candidates bring hospitality experience, strong communication, and detail orientation. This full-time role offers growth within Concord Hospitality’s portfolio and exposure to pre-event, event, and post-event activities.

Qualifications

• Experience in hospitality or events coordination preferred.
• Strong communication and organization to liaise between front desk, sales team and clients.
• Ability to manage multiple tasks, deadlines and client expectations.

Responsibilities

• Be one of the first contacts for incoming sales calls and respond promptly and professionally to internal partners and external customers.
• Assist with contracts, room blocks, and communication to ensure guests and corporate clients receive promised services.
• Manage tasks such as room blocks, reporting, deadlines, group resumes, event orders and BEOs, and billing details.
• Learn and use Delphi, CI/TY, PMS and other sales tools to support hotel sales strategies.
• Participate in internal meetings and communicate progress on event planning and execution.

Skills

Customer service

Communication

Time management

Event coordination

Sales support

Job description

Catering Events Coordinator | Delphi Experience

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• Posted on August 19, 2026

Locations

Showing 1 location

HGI & HWS Grand Prairie TXHGGP | 379 & 380 2945 State Highway 161 Grand Praire, TX 75052, USA

• Full-Time
• Requisition #: CATER063232

Description

We are hiring a Catering Sales and Events Coordinator for the Grand Prairie Events and Convention Center/Epic Central Hilton Hotels

Our Coordinators are important to the hotel’s success because they are a direct link between the front desk and our sales team. As the Coordinator, you are assisting our incoming reservation calls for groups and meetings, as well as assisting the sales team with contracts, room blocks and communication with the rest of the hotel team to assure our guests and corporate clients receive exactly what we promised! And because Concord believes in promotion from within, many of our sales coordinators today become tomorrow’s sales managers and future Director of Sales!

Key Role Responsibilities:

Be one of the first points of contact for incoming sales calls, and respond in a quick, timely, and professional manner to all internal partners and external customers. Endeavor to deliver clear and concise communiqué that is representative of Concord Hospitality via all avenues of communication.

Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail.

Work diligently to complete assigned tasks and responsibilities (i.e. including but not limited to assisting with or the management of room blocks, select reporting, client notification of key dates such as cut-off or payment schedule deadlines, group resumes, event orders and BEO’s, billing details, and other integral administrative aspects of the booking or execution of groups and events).

Complete or assist with various aspects of pre-event, main event, and post-event details: Track, detail, and communicate with internal partners and external clients about the particulars of each assigned event and group.

As needed, gain knowledge of hotel’s food and beverage products, pricing, presentation, and learn about the hotel’s function space, audio visual, and any other details related to group and event success.

Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) and understand the hotel’s sales strategies (i.e. rates, fees, budgeted goals, etc.). Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties.

Prepared for, participate in, and report out at all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position.

Endeavor to work in a unified and collaborative way -- one that fosters team work -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and achieve the team’s overall goals.

Own your career development and be an advocate for training and job opportunities that will allow you to continue to hone and develop your talents, skills, creativity, and personal and professional growth.

Here are some reasons our associates like working for us:

Our Benefits (applies to Full Time Associates Only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

We provide Revenue Management and Digital Marketing support as well as amazing training, growth opportunities and excellent leadership. Our sales coordinators can enhance their earnings using our Business Referral Incentive Plan rewarding you for business discovered for our other Concord properties! Our company is huge proponents of training and development including our signature sales training – DST “Dynamic Sales Training” which all sales managers and Director of Sales attend in their first year in the company.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Qualifications

Behaviors

Preferred

Thought Provoking : Capable of making others think deeply on a subject

Innovative : Consistently introduces new ideas and demonstrates original thinking

Enthusiastic : Shows intense and eager enjoyment and interest

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Self-Starter : Inspired to perform without outside help

Goal Completion : Inspired to perform well by the completion of tasks

Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.