Catering Director

Workstream; Kent (LA); On-site; USD 60,000 - 90,000; Full time

Job summary

Chick-fil-A Jackson & MacArthur is seeking a Catering Director with a heart for serving others and a drive to learn. This role oversees catering operations, leads the catering team, fulfills orders, and delivers exceptional guest experiences while driving local sales growth.

The ideal candidate demonstrates servant leadership, strong time management, and ability to collaborate across departments, with open availability to support restaurant community events and peak catering hours.

Qualifications

• Solutions-oriented mindset and teachability
• Self-motivated and able to work independently
• Flexible and able to switch between tasks
• Strong time-management and multitasking abilities
• Strong cross-department collaboration
• Enthusiasm for organizational goals
• Willingness to serve with a smile
• Open availability

Responsibilities

• Coordinate the catering schedule with the catering team
• Boost catering sales through local business outreach
• Meet and exceed catering sales goals monthly
• Prepare and fulfill catering orders to Chick-fil-A guidelines
• Keep catering equipment clean and in good working condition
• Practice safe food handling procedures
• Assist in Operations when not fulfilling catering orders
• Uphold the brand’s core service standards during guest interactions

Skills

Learning mindset

Time management

Multitasking

Collaboration

Servant leadership

Job description

Chick-fil-A Jackson & MacArthur's ideal Catering Director has a heart for serving others, an eagerness to learn, the ability to multi-task, and exemplifies humility in leadership. Does this sound like you? If so, you may be the perfect fit!

At Chick-fil-A Jackson & MacArthur, our mission is to be the heart and hands of our community, serving others first and producing smiles. Through the flexibility and mobility of our catering business, we are able to reach our community in ways our restaurant's dining room cannot; We view our catering team as an extension of our hospitable dining room attendants, cheerful front counter team members and dedicated kitchen crew.

Our Catering Director oversees all catering business by graciously leading the catering team, preparing and fulfilling catering orders, making deliveries, interacting with guests, and more. See more job responsibilities and requirements below.

Responsibilities

• Coordinate the catering schedule with the catering team
• Boost catering sales through local business outreach
• Meet and exceed catering sales goals on a monthly basis
• Prepare and fulfill catering orders to meet Chick-fil-A guidelines
• Keep catering equipment clean and in good working condition
• Practice safe food handling procedures at all times
• Serve in Operations when not occupied fulfilling catering orders
• Carry out our brand's "Core 4" when interacting with guests

Requirements

• Solutions-oriented: Possesses a learning mentality and is teachable
• Self-motivated: Able to complete job responsibilities independently
• Flexibility: Able to move freely from one task to another
• High capacity for efficient time-management and multitasking
• High capacity for multi-departmental collaboration
• Enthusiastic in pursuit of organizational goals
• Willingness to serve with a smile
• Must have open availability

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.