Catering Coordinator

McAlister's Deli; San Antonio (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Complimentary meals while on duty

Earned Wage app (Daily Pay)

Training and advancement opportunities

Job summary

McAlister’s Deli is seeking a Catering Coordinator to manage catering operations with confidence and hospitality. You will drive guest satisfaction, manage sales, retention, and event execution while upholding the brand’s standards of service and quality.

You’ll train team members, coordinate with leadership, and build lasting customer relationships. Strong organizational skills and a positive, professional presence are required to succeed in a fast-paced environment.

Qualifications

• Minimum 1 year in Casual Restaurant industry.
• HS Diploma or GED preferred.
• ServSafe license preferred or able to obtain per state mandates.
• Available Monday–Friday: 9-3.
• Reliable transportation and valid license/insurance; pass background check.
• Strong leadership, goals and action plans for growth.
• Excellent grooming and uniform compliance.
• Calm under pressure with strong organizational skills.
• Positive, friendly attitude toward guests.

Responsibilities

• Execute catering operations with confidence and professionalism to drive guest satisfaction and business growth.
• Manage all aspects of catering from sales and client retention to event execution and outreach.
• Maintain catering systems, train team members, and coordinate with General Manager and MMC for seamless service.

Skills

Team leadership

Communication skills

Organization

Guest service

Education

High School Diploma or GED

Tools

ServSafe License

Job description

Tossing around the idea of a new career?

We're adding members to our family! We know our company is only as strong as our people, which is why we’re committed to providing our associates with a work environment that encourages and supports innovation, inclusion, and fun.

What You’ll Get (Benefits):

A fresh start to your career begins here! Embark on a career that promotes growth and supports flexible schedules.

• Competitive compensation – we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Paid Training – we aim to set you up for success!
• Complimentary meals while on duty – Great food brings us together!
• Daily Pay Option – Access your earnings before payday with our Earned Wage app.
• Opportunities for advancement and growth within our organization – Join a team that encourages building lifelong friendships and memories.

What You’ll Do (Responsibilities):

We're passionate about bringing people together with genuine hospitality and that \"little something extra\". We strive to provide our guests with the feeling of a warm welcome, friendly conversation or just being there to lend a helping hand. We may be in the food industry, but we're in the people business. We are the host of hundreds of get-togethers every day, and we take that responsibility very seriously.

As a Catering Coordinator at McAlister’s Deli, you’ll be responsible for executing catering operations with confidence and professionalism while driving guest satisfaction and business growth. You’ll manage all aspects of catering—from sales and client retention to event execution and community outreach—serving as a brand ambassador both inside and outside the restaurant. In this role, you’ll maintain company catering systems, develop and train team members, and work closely with your General Manager and MMC to ensure seamless service. With strong organizational skills and a polished, outgoing presence, you’ll build lasting customer relationships, generate new business, and contribute to a positive team culture. Your success will be measured by your ability to meet or exceed sales goals, deliver exceptional guest experiences, and uphold McAlister’s standards of quality and service.

What You’ll Bring (Requirements):

• A minimum of 1 year’s experience in the Casual Restaurant industry is required. Experience in hotel catering, coffee service, banquet operations, assistant management, food production, or bartending is a plus.
• High School Diploma or GED, preferred.
• Servsafe License preferred, or able to obtain a State-approved license – must be maintained per State Mandates.
• Available Monday-Friday: 9-3 pm (ability to work flexible hours, early mornings for breakfast catering or weekends/evenings for events).
• Have a reliable form of personal transportation, a valid license and insurance, and the ability to pass a background check.
• Strong knowledge of team leadership, developing goals and action plans for personal/professional growth.
• Maintain a well-groomed appearance and follow uniform standards.
• Remain calm in a fast-paced atmosphere and demonstrate a high level of organization, attention to detail, and a sense of urgency.
• Display a positive and outwardly friendly attitude towards all guests – Live the McAlister’s Touch.
• Exceptional written and verbal communication skills.
• Able to withstand the physical demands a restaurant environment holds.

We are an equal opportunity employer.

Tossing around the idea of a new career?
We're adding members to our family! We know our company is only as strong as our people, which is why we’re committed to providing our associates with a work environment that encourages and supports innovation, inclusion, and fun.
A fresh start to your career begins here! Embark on a career that promotes growth and supports flexible schedules.