Catering Coordinator

Chick-fil-A; Lauderdale Courts (TN); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Job summary

Chick-fil-A Uptown Memphis is seeking an experienced Catering Coordinator to manage and grow our outside sales through catering orders, delivery, and follow-up, while mentoring others.

The role emphasizes leadership, guest relations, and relationship building with directors and Operators, with Sundays closed and competitive pay and benefits.

Qualifications

• Experience in the catering industry.
• Proven leadership and motivation skills.
• Desire to grow business and personal skills.
• Ability to handle guest concerns and follow-up.
• Organized, responsible, and reliable.
• Ability to retain clientele and grow sales.
• Strong communication with Directors and Operators.

Responsibilities

• Spearhead catering order acquisition, production, delivery, and follow-up.
• Delegate tasks and contribute to timely order completion.
• Grow catering relationships through personal, marketing, and digital strategies.
• Handle guest issues during catering experiences.
• Support the restaurant vision and goals.
• Work with Chick-fil-A Operator in daily operations.
• Provide excellent customer service and team support.
• Lead and motivate the catering team to ensure order accuracy.

Skills

Catering experience

Leadership

Business growth

Guest relations

Organized

Sales & catering

Stakeholder comms

Job description

Catering Coordinator for Uptown Chick-fil-A

Pay Range $18 - $21

Catering| Starting at $18 - $21

Job Summary:

Chick-fil-A Uptown Memphis is looking for an experienced CateringCoordinator to help maintain and grow our outside sales division. At Chick-fil-A we are always looking for leaders; not only are we looking for leaders, but we are also looking for leaders who have a passion for developing others.

Responsibilities and Duties:

• Spearhead acquisition, production, delivery, and follow-up for all catering orders
• Delegate and ensure tasks are completed properly in a timely manner, personally contributing to the completion of orders where required
• Grow and develop catering relationships through personal interactions, traditional marketing, and digital communication in correlation with corporate and local marketing strategies
• Handle guest issues that may arise during catering experience
• Commitment to our Restaurant Vision
• Qualifications and Skills:
• Previous experience and knowledge in the catering industry

Proven leadership skills in regard to enthusiasm and ability to motivate others

A desire to grow business and personal skills while thriving in a fast-paced environment

Ability to handle guest concerns, complaints, and issues by executing flawless follow-up and issue resolution

Responsible, accountable, and organized

Ability to retain clientele and expand business through sales and catering through personal relationship building

Ability to communicate and collaborate with Directors and Operator to fulfill business needs

Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.

Work Directly With A Chick-fil-A Operator

The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.

Competitive Pay/Benefits

Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.

It's a Great Place to Work

At Chick-fil-A, our Operators consider their team members to be more than just employees; they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A..

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.