Catering Coordinator

Chick-fil-A; Lauderdale Courts (TN); On-site; USD 25,000 - 29,000; Full time

Job summary

Chick-fil-A Uptown Memphis is seeking a Catering Coordinator to lead the outside sales division for catering services. The role focuses on growing customer relationships, executing catering orders from acquisition to delivery, and collaborating with leadership to implement marketing strategies.

The position emphasizes leadership, organizational skills, and the ability to resolve guest concerns quickly. The environment is fast-paced and customer-focused, with opportunities for personal and

Qualifications

• Previous experience and knowledge in the catering industry.
• Proven leadership skills in regard to enthusiasm and ability to motivate others.
• A desire to grow business and personal skills while thriving in a fast-paced environment.
• Ability to handle guest concerns, complaints, and issues by executing flawless follow-up and issue resolution.
• Responsible, accountable, and organized.
• Ability to retain clientele and expand business through sales and catering through personal relationship building.
• Ability to communicate and collaborate with Directors and Operator to fulfill business needs.

Responsibilities

• Spearhead acquisition, production, delivery, and follow-up for all catering orders
• Delegate and ensure tasks are completed properly in a timely manner, personally contributing to the completion of orders where required
• Grow and develop catering relationships through personal interactions, traditional marketing, and digital communication in correlation with corporate and local marketing strategies
• Handle guest issues that may arise during catering experience
• Commitment to our Restaurant Vision

Skills

Catering industry experience

Leadership

Sales and relationship building

Guest issue resolution

Job description

Catering Coordinator for Uptown Chick-fil-A

Pay Range $18 - $21

Catering| Starting at $18 - $21

Job Summary:

Chick-fil-A Uptown Memphis is looking for an experienced Catering Coordinator to help maintain and grow our outside sales division. At Chick-fil-A we are always looking for leaders; not only are we looking for leaders, but we are also looking for leaders who have a passion for developing others.

Responsibilities and Duties:

• Spearhead acquisition, production, delivery, and follow-up for all catering orders
• Delegate and ensure tasks are completed properly in a timely manner, personally contributing to the completion of orders where required
• Grow and develop catering relationships through personal interactions, traditional marketing, and digital communication in correlation with corporate and local marketing strategies
• Handle guest issues that may arise during catering experience
• Commitment to our Restaurant Vision

Qualifications and Skills:

• Previous experience and knowledge in the catering industry

Proven leadership skills in regard to enthusiasm and ability to motivate others

A desire to grow business and personal skills while thriving in a fast-paced environment

Ability to handle guest concerns, complaints, and issues by executing flawless follow-up and issue resolution

Responsible, accountable, and organized

Ability to retain clientele and expand business through sales and catering through personal relationship building

Ability to communicate and collaborate with Directors and Operator to fulfill business needs

Closed Sundays -

All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.

Work Directly With A Chick-fil-A Operator

The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.

Competitive Pay/Benefits

Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.

It's a Great Place to Work

At Chick-fil-A, our Operators consider their team members to be more than just employees; they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A..

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.