Catering Coordinator

McAlister's Deli | MidSouth Hospitality; Hendersonville (TN); On-site; USD 36,000 - 54,000; Full time

Job summary

McAlister's Deli | MidSouth Hospitality is seeking a Catering Coordinator to manage daily catering orders in the restaurant under the direction of the Catering Manager. You will ensure on-time, accurate delivery and set up for the next day.

The role oversees marketing to grow our client base, executes orders precisely, and follows up with clients to guarantee satisfaction. Training includes McAlister University courses and proficiency with Outlook and Monkey Media.

Qualifications

• Complete all McAlister University catering courses.
• Training on cash register and catering order production.
• Proficient in Outlook email and calendar features.
• Ability to handle cash transactions.
• Familiar with Monkey Media system.

Responsibilities

• Open the restaurant and perform general administrative duties.
• Lead employee administration duties and supervise drivers.
• Ringing in catering orders accurately and ensuring on-time delivery.
• Set up catering for next day and assist during lunch as needed.
• Coordinate marketing setup for drivers and manage receipts and VIP cards.

Skills

Leadership

Cash handling

Outlook

Email management

Team leadership

Education

McAlister University courses

Tools

Monkey Media

Job description

The Catering Coordinator is responsible for the production of all catering orders that day in their assigned restaurant under the direction of the Catering Manager and/or Catering director. The Catering Coordinator is responsible for making sure the catering is on time and accurately delivered to the guests along with setting up orders for the next day.

The catering coordinator is also to oversee all aspects of the catering department from the marketing and growing our client base to properly executing all catering orders, to following up with all clients to ensure their complete satisfaction. All stores are individually unique and run differently, but these are the expectations for all catering coordinators daily:

To become a Catering Coordinator the employee must complete the following and show a leadership quality

• Complete all online McAlister University courses pertaining to the catering role
• Fully trained on the cash register and kitchen production of catering orders
• Demonstrates a knowledge of the use of Outlook and the email / calendar portions of outlook
• Demonstrate cash handling responsibilities
• Demonstrate a knowledge of the use of Monkey Media.

• Interviewed by the Catering Director before entering the training for catering manager.

PRINCIPAL DUTIES & RESPONSIBILITIES:

The following represents the majority of the duties performed by the position but is not meant to be all-inclusive nor prevent other duties from being assigned when necessary.

GENERAL ADMINISTRATION:

• Opening the restaurant
• Other General Administrative duties assigned by the General Manager

EMPLOYEE ADMINISTRATION:

• All Job duties that a Team leader would perform
• Making sure drivers are using the check list for deliveries and leaving on time
• Ensuring orders are completed by the 10 am time frame on the production side with the kitchen.
• Other Employee Administrative duties as assigned by the General Manager

OPERATIONAL ADMINISTRATION:

• Ringing in catering orders and making sure it is accurate
• Fill out delivery assignments and entering tips in Monkey media and distributing to drivers
• In charge of assembly of catering and making sure set up is accurate for drivers
• Set up catering for next day
• Assist during lunch where needed in restaurant
• Ensures catering check list is completed from drivers
• Liaison between store and catering manager
• Setting up the marketing for the drivers and ensuring it is all ready to go with the drivers on deliveries along with receipts and paperwork and Thank you cards with VIP cards in them.Mu