Catering Coordinator

McAlister's Deli | MidSouth Hospitality; Antioch (TN); On-site; USD 21,000 - 30,000; Full time

Job summary

McAlister's Deli | MidSouth Hospitality is seeking a Catering Coordinator to manage daily catering orders, ensure on-time delivery, and set up orders for the next day. The role emphasizes leadership, training, and accuracy across kitchen production and order processing.

The candidate will oversee marketing to grow the client base, follow up for satisfaction, and coordinate with drivers to ensure complete and accurate catering experiences.

Qualifications

• Completion of McAlister University catering courses.
• Proficient in Outlook email/calendar and cash handling.
• Experience with Monkey Media.

Responsibilities

• Open the restaurant and manage general administrative duties.
• RIng catering orders and ensure accuracy for delivery.
• Coordinate driver deliveries and enter tips in Monkey Media.
• Oversee set up of catering for events and next-day planning.
• Liaise between store and catering manager for smooth operations.

Skills

Leadership

Cash handling

Education

McAlister University catering courses

Tools

Outlook

Monkey Media

Job description

The Catering Coordinator is responsible for the production of all catering orders that day in their assigned restaurant under the direction of the Catering Manager and/or Catering director. The Catering Coordinator is responsible for making sure the catering is on time and accurately delivered to the guests along with setting up orders for the next day.

The catering coordinator is also to oversee all aspects of the catering department from the marketing and growing our client base to properly executing all catering orders, to following up with all clients to ensure their complete satisfaction. All stores are individually unique and run differently, but these are the expectations for all catering coordinators daily:

To become a Catering Coordinator the employee must complete the following and show a leadership quality

• Complete all online McAlister University courses pertaining to the catering role
• Fully trained on the cash register and kitchen production of catering orders
• Demonstrates a knowledge of the use of Outlook and the email / calendar portions of outlook
• Demonstrate cash handling responsibilities
• Demonstrate a knowledge of the use of Monkey Media.

• Interviewed by the Catering Director before entering the training for catering manager.

PRINCIPAL DUTIES & RESPONSIBILITIES:

The following represents the majority of the duties performed by the position but is not meant to be all-inclusive nor prevent other duties from being assigned when necessary.

GENERAL ADMINISTRATION:

• Opening the restaurant
• Other General Administrative duties assigned by the General Manager

EMPLOYEE ADMINISTRATION:

• All Job duties that a Team leader would perform
• Making sure drivers are using the check list for deliveries and leaving on time
• Ensuring orders are completed by the 10 am time frame on the production side with the kitchen.
• Other Employee Administrative duties as assigned by the General Manager

OPERATIONAL ADMINISTRATION:

• Ringing in catering orders and making sure it is accurate
• Fill out delivery assignments and entering tips in Monkey media and distributing to drivers
• In charge of assembly of catering and making sure set up is accurate for drivers
• Set up catering for next day
• Assist during lunch where needed in restaurant
• Ensures catering check list is completed from drivers
• Liaison between store and catering manager
• Setting up the marketing for the drivers and ensuring it is all ready to go with the drivers on deliveries along with receipts and paperwork and Thank you cards with VIP cards in them.Mu