Catering Coordinator

Zaxby's; Bethlehem (GA); Ibrido; USD 17.000 - 25.000; Part-time

Descrizione del lavoro

Faulkner Smith Restaurant Group is seeking a part-time Catering Coordinator to execute catering orders from intake to delivery and to grow local catering sales. The role includes delivering orders, assisting in-store operations, and promoting catering to local businesses and organizations.

Eligible candidates should have a valid driver’s license with a clean driving record and auto insurance, be organized and customer-friendly, and able to lift 30+ lbs. Weekend availability is preferred.

Competenze

• Valid driver's license with a clean driving record.
• Current auto insurance and reliable vehicle for deliveries.
• Organized, dependable, and detail oriented.
• Friendly, outgoing, and confident with guests and community contacts.
• Ability to lift 30+ lbs and stand for long shifts.

Mansioni

• Deliver catering orders to guests, ensuring accuracy and timeliness.
• Load vehicle to keep food hot and secure; set up at guest location when requested.
• Communicate order details and timing to the kitchen and shift manager; update catering calendar.
• Assist with prep, packaging, labeling of catering orders, and ensuring complete orders (food, sauces, utensils, etc.).
• Follow up after delivery to confirm satisfaction and encourage repeat business.
• Visit local businesses, offices, schools, churches, and event organizers to promote catering and distribute menus.
• When no catering orders are scheduled, work the front counter as cashier and assist with prep, stocking, and store cleanliness.
• Represent the Zaxby’s brand professionally in appearance and communication.
• Attend to duties described in the signed proposal and support continuous self-improvement.

Conoscenze

Driver's license

Clean driving record

Auto insurance

Organized

Detail oriented

Friendly demeanor

Guest interaction

Descrizione del lavoro

Catering Coordinator

Top Priorities

• Execute Catering Orders – Accurately and On Time
• Grow Catering Sales in the Community
• Support ‘Base’ Shifts in the Store

Execute Catering Orders – Accurately and On Time

Deliver catering orders to guests

• Load vehicle to keep food hot and secure; set up at guest location when requested
• Valid driver’s license, clean driving record, and current auto insurance required
• Follow all cash handling and payment procedures for catering

Own every catering order from intake to delivery

• Confirm order details – items, quantities, time, location, contact, payment
• Communicate order details and timing to the kitchen and shift manager
• Maintain the catering calendar and order tracker so nothing is missed

Assist with prep, packaging, and labeling of catering orders

• Verify every order is complete – food, sauces, utensils, plates, drinks, ice
• Hot & Fresh food, Packed Correctly, and delivered ACCURATELY

Follow up after delivery to confirm satisfaction and capture repeat business

Grow Catering Sales in the Community

Visit local businesses, medical offices, schools, churches, offices, and event organizers to promote catering

• Distribute catering menus and promotional materials
• Maintain a contact list of prospects and existing catering customers
• Follow up on leads, quotes, and past orders
• Represent the Zaxby’s brand professionally in appearance, attitude, and communication

Support ‘Base’ Shifts in the Store

• Work the front counter as cashier when no catering orders are scheduled
• Recognize existing guests as prospects for catering – start the conversation and share the catering menu
• Assist with prep, stocking, and store cleanliness as directed by the shift manager
• Reposition as needed – Aces in Places during Peak Times
• Working with Purpose and a Sense of Urgency
• Serving the Team to Ultimately Serve the Guest

MODELING ZAXBY’S MISSION STATEMENT and FSRG CORE VALUES

• Consistently Create ENCORE Experiences that Enrich Lives One Person at a Time – at the counter and at every delivery
• TRUST – Uphold every promise – right order, right time, right place, every time
• EXCELLENCE – Process Obsessed – Hot & Fresh food, packed correctly, delivered ACCURATELY
• ACCOUNTABILITY – Own each order from intake to delivery; communicate early when something changes
• CONTINUOUS SELF IMPROVEMENT – Learn every position needed to execute catering; seek and act on feedback
• HEART FOR SERVICE – Serve guests, the team, and the community with care – in the store and on every visit
• BELIEF IN OTHERS – Support and encourage teammates; help train others to execute catering
• FUN – Bring energy and a friendly face to the counter, the kitchen, and the community

Schedule & Hours

• Part-time position – approximately 25 hours per week
• ~15 hours per week in-store working positions (cashier, prep, support)
• ~10 hours per week in the field – delivering catering orders and developing new business
• Field hours flex around catering demand; in-store hours may increase when catering is slow
• Weekend availability required

Position Requirements

• Valid driver’s license, clean driving record, and current auto insurance
• Organized, dependable, and detail-oriented
• Friendly, outgoing, and confident with guests and community contacts
• Neat, professional appearance
• Able to lift 30+ lbs and stand for the duration of a shift
• Reliable availability for the schedule described above
• Complete training on our digital catering platform with the Director of Catering
• Food service, hospitality, delivery, or sales experience a plus
• Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description

Adhere to duties and responsibilities described in signed proposal not listed on this document

Faulkner Smith Restaurant Group is a privately owned family business started in 1998 with the first Zaxby's franchise store in Winder, Georgia. Today we have nine Zaxby's franchise locations, plans to open three more locations by 2026, and over 490 employees. Our focus: developing people and building high-performing teams. We strive to be the employer and restaurant of choice with high expectations, great pay, quality of life, and a ‘NO EXCUSES’ attitude in each community we operate in and serve.