Catering Concierge & Operations Assistant

Chick-fil-A; Wheaton (IL); On-site; USD 19,000 - 25,000; Full time

Job summary

Chick-fil-A Wheaton is seeking a Catering Assistant to support preparation, organization, and execution of catering orders, ensuring accuracy and on-time delivery. The ideal candidate is organized, dependable, detail-oriented, proactive, and embraces Chick-fil-A hospitality while coordinating with leaders and teams to ensure smooth catering operations, especially during peak times.

This role involves collaborating with kitchen and front-of-house teams, reviewing orders, assisting with pickups

Qualifications

• Organized, dependable, detail-oriented
• Proactive and takes ownership

Responsibilities

• Prepare and organize catering orders with a strong focus on accuracy.
• Review and double-check upcoming catering orders.
• Confirm catering orders with guests in advance.
• Assist with catering pickups and deliveries as assigned.
• Communicate with restaurant leadership to plan for large orders and busy catering days.
• Keep catering supplies, equipment, and delivery materials stocked and organized.
• Maintain a clean and organized catering area.
• Help ensure orders are prepared and ready by the promised time.
• Follow up with catering guests and help create positive, lasting relationships.
• Support restaurant operations during peak periods and when catering responsibilities allow.
• Demonstrate Chick-fil-A hospitality with every catering guest interaction.

Skills

Catering operations

Customer service

Hospitality

Organization

Time management

Job description

Catering Assistant — Chick-fil-A Wheaton

At Chick-fil-A Wheaton, our Catering Assistant plays an important role in creating remarkable experiences for our catering guests. This position supports the preparation, organization, and execution of catering orders while ensuring each order is accurate, professional, and ready on time.

The ideal candidate is organized, dependable, detail-oriented, proactive, and comfortable taking ownership. They should be able to balance catering responsibilities with supporting restaurant operations and work closely with leaders and team members to ensure catering runs smoothly. These qualities align closely with the expectations in your current role description.

Responsibilities include:

• Prepare and organize catering orders with a strong focus on accuracy.
• Review and double-check upcoming catering orders.
• Confirm catering orders with guests in advance.
• Assist with catering pickups and deliveries as assigned.
• Communicate with restaurant leadership to plan for large orders and busy catering days.
• Keep catering supplies, equipment, and delivery materials stocked and organized.
• Maintain a clean and organized catering area.
• Help ensure orders are prepared and ready by the promised time.
• Follow up with catering guests and help create positive, lasting relationships.
• Support restaurant operations during peak periods and when catering responsibilities allow.
• Demonstrate Chick-fil-A hospitality with every catering guest interaction.

• Chick-fil-A • Wheaton • Catering • Catering Assistant • Customer Service • Food Service • Hospitality • Catering Delivery • Catering Prep

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.