CATERING CAPTAIN (FULL TIME)

Flik Hospitality Group; New York (NY); On-site; USD 34,440 - 37,195; Full time

Benefits offered by this job

Free meals

Uniforms and laundering service

Retirement Plan

Health and Wellness Programs

Employee Assistance Program

Job summary

Flik Hospitality Group is looking for a full-time Catering Captain to coordinate catering staff schedules and ensure timely delivery of services. You will prepare and serve food at functions and may drive to deliver items.

Ideal candidates should have previous catering experience and be capable of resolving customer complaints effectively. This position offers various benefits including medical, dental, vision, and flexible spending accounts.

Qualifications

• Valid driver's license may be required.
• Must possess or be able to obtain a valid food handler's permit and/or alcohol server's permit.

Responsibilities

• Coordinates catering staff schedules to ensure timely service.
• Meets with group leaders to discuss setup arrangements.
• Interacts with customers and resolves complaints.
• Helps staff set up rooms according to specifications.

Skills

Catering experience

Customer service

Menu knowledge

Job description

Position Details

• Position: Catering Captain (Full time)
• Location: Manhattan West – 25 East 78th Street, New York, NY 10075
• Schedule: Full time, 6:00 am to 4:00 pm (days may vary)
• Pay: $25.00–$27.00 per hour
• Preference: Previous catering experience
• Referral Bonus: Available for internal referrals

Job Summary

Coordinates catering staff schedules to ensure all functions are delivered, served and cleared in a timely fashion. Prepares and serves food at scheduled functions under the supervision of the Catering Director. May drive a truck to deliver food and beverages to catered functions.

Essential Duties and Responsibilities

• Determines workload requirements from catering orders.
• Meets with function group leaders to discuss setup arrangements; addresses last‑minute changes and resolves problems.
• Interacts with customers and resolves complaints in a service‑oriented manner.
• Demonstrates complete understanding of menu items.
• Instructs staff on work expectations for catered functions.
• Helps staff set up rooms to desired specifications.
• Assembles and delivers food and supplies to scheduled locations.
• Serves food and beverages to guests.
• Returns food, beverages, serving equipment and utensils to catering facility.
• Ensures proper presentation, portion control and maintenance of serving temperatures; follows HACCP standards.
• Maintains sanitation and orderliness of all equipment, supplies and utensils.
• Ensures proper food preparation by following approved recipes and production standards.
• Performs other duties as assigned.

Qualifications

• A valid driver's license may be required.
• Must possess or be able to obtain a valid food handler's permit and/or alcohol server's permit where required by state law.

Benefits

Free meals, uniforms and laundering service available at select locations.

Both full‑time and part‑time positions offer the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.

Full‑time positions also offer: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed remotely, eligible employees can find paid time off benefits information at https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf.

Equal Employment Opportunity

Compass Group is an equal opportunity employer. The company is committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law.

We will consider for employment all qualified applicants, including those with a criminal history (including driving history), in a manner consistent with federal, state, and local laws, including the Fair Chance Ordinance in Los Angeles, San Francisco, and the New York Fair Chance Act.

Additional Information

Flik maintains a drug‑free workplace. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without reasonable accommodation. The company reserves the right to modify or change its essential functions as necessary.