Catering Captain

Woodbine Hospitality Group; Town of Skaneateles (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

Paid Sick Time

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

401K with Employer Matching

Job summary

Allyn Lodge is seeking a Catering Captain to coordinate and execute all catering and banquet events, leading banquet staff and collaborating across departments to guarantee guest satisfaction and adherence to hotel standards.

The role requires coordinating menus with culinary staff, managing event setup and teardown, and maintaining strong client/vendor relationships to deliver exceptional experiences.

Qualifications

• Minimum 2 years’ experience in a high-volume event catering or hotel banquet.
• Strong leadership, communication, and organizational skills.
• Ability to collaborate with multiple departments.
• Ability to work a flexible schedule including weekends and holidays.

Responsibilities

• Lead and motivate the Banquet Servers with hands-on leadership.
• Review, understand, and execute Banquet Event Orders (BEOs) with precision.
• Set up and tear down event rooms, including tables, chairs, equipment, and décor.
• Oversee the coordination and execution of all catering events, ensuring seamless service delivery.
• Review menus and special food arrangements with the Banquet Chef prior to each function.
• Meet with banquet culinary staff to confirm food quantities and timing.
• Develop and maintain positive relationships with clients and vendors.
• Respond promptly to guest needs and ensure overall satisfaction.
• Assist with training banquet staff on proper setup, service, and breakdown procedures.
• Complete administrative duties including payroll/tip reporting, inventory management, and ordering.
• Ensure compliance with food safety regulations, licensing requirements, and company policies.
• Stay informed on industry trends and market conditions to identify growth opportunities.
• Complete assigned special projects accurately and in a timely manner.

Skills

Leadership

Communication

Organizational skills

Guest service focus

A/V knowledge

Tools

Audio/Visual systems

Job description

CATERING CAPTAIN|ALLYN LODGE

Allyn Lodge is a premier wedding and events venue in the heart of the Finger Lakes, just outside the charming village of Skaneateles, New York. The largest freestanding timber structure in the state, it features floor-to-ceiling windows and a deck with stunning views of a private pond and the surrounding landscape.

The Lodge is currently seeking a Catering Captain to join our team. The Catering Captain is responsible for the coordination and execution of all catering and banquet events, ensuring seamless operations, exceptional guest experiences, and adherence to hotel standards. This role leads banquet staff, collaborates across departments, and ensures accurate execution of all event details.

Responsibilities include, but are not limited to:

• Lead and motivate the Banquet Servers with positive, hands-on leadership
• Review, understand, and execute Banquet Event Orders (BEOs) with precision
• Set up and tear down event rooms, including tables, chairs, equipment, and décor, while ensuring rooms are event-ready before and after each function.
• Oversee the coordination and execution of all catering events, ensuring seamless service delivery
• Review menus and special food arrangements with the Banquet Chef prior to each function
• Meet with banquet culinary staff to confirm food quantities and timing
• Develop and maintain positive relationships with clients and vendors
• Respond promptly to guest needs and ensure overall satisfaction
• Assist with training banquet staff on proper setup, service, and breakdown procedures
• Complete administrative duties including payroll/tip reporting, inventory management, and ordering
• Ensure compliance with food safety regulations, licensing requirements, and company policies
• Stay informed on industry trends and market conditions to identify growth opportunities
• Complete assigned special projects accurately and in a timely manner

Qualifications

• Minimum of 2 years’ experience in a high-volume hotel, banquet, or catering environment
• Strong leadership, communication, and organizational skills
• Ability to collaborate effectively with multiple departments
• A/V knowledge is a plus
• Positive, professional attitude with strong guest service focus
• Ability to work a flexible schedule including weekends and holidays

Become Part of Our Team and Enjoy:

• Paid Time Off for Full-Time employees
• Paid Sick Time for all employees
• Medical, Dental, Life and Vision Insurance for Full-Time Employees
• 401K with Employer Matching