Catering Captain

Snowshoe Mountain Resort; Marlinton (WV); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant team at a renowned mountain resort where adventure and hospitality meet! This seasonal position offers you the chance to work amidst the stunning beauty of Snowshoe Mountain while engaging with guests from all walks of life. As part of the team, you'll assist in creating memorable experiences through varied banquet operations, ensuring quality service, and building connections. Enjoy perks like free skiing, affordable housing, and discounts on food and retail. If you're ready to embrace a dynamic summer filled with fun and growth, this opportunity is perfect for you!

Benefits

Affordable on-mountain employee housing

Free skiing and snowboarding privileges

Discounted Friends and Family Lift Ticket Vouchers

30% off Snowshoe food & beverage locations

401k plan for employees over 18

Pro Deals from top brands

Qualifications

• Must provide exceptional customer service and hospitality.
• Ability to work in a fast-paced environment and adapt to changing needs.

Responsibilities

• Assist with event operations including setup and breakdown.
• Ensure quality service and maintain cleanliness and safety.
• Create a positive guest experience and resolve complaints.

Skills

Customer Service

Event Coordination

Communication

Problem Solving

Education

High School Diploma or GED

Job description

Season to Season

Summer 2025!

Work, Play, Get Paid, and Enjoy the Perks!

• Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209
• Pay: $13 per hour plus tips
• Start Date: Mid-May with positions available through the summer season
• Seasonal: This position is available from Late May to the Beginning of October, aligning with our winter ski and summer bike/golf seasons. Seasonal work involves temporary employment tied to specific times of the year
• Schedule: May require working early mornings, evenings, weekends, and holidays

Employee Perks:

• Housing: Affordable on-mountain employee housing available for rent.
• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
• Medical Benefits - Minimal Essentials Coverage while employed
• 401k plan available to any employee over the age of 18
• Discounted Friends and Family Lift Ticket Vouchers
• 30% off Snowshoe food & beverage locations (excludes alcohol), 30% off soft goods like clothes, 15% off hard goods like skis at Snowshoe owned retail locations.
• Pro Deals from some of the industry's top brands such as North Face, Darn Tough, and many many more!

Why Work with Us?

• Varied Banquet Experiences: From high-volume events to elegant, full-service banquets, we offer a range of opportunities to match your skills and interests.
• Adventure Awaits: Enjoy the beauty of Snowshoe Mountain and all its outdoor activities while working.
• Build Connections: Interact with guests and colleagues from around the world, providing exceptional hospitality and making Snowshoe feel like home.

Job Responsibilities:

• Assist with event operations: Set up, serve, and break down functions.
• Ensure quality service: Coordinate room setups, communicate with staff, and anticipate guest needs.
• Verify IDs: Follow TIPS guidelines for legal drinking age.
• Understand service needs: Build rapport with group leaders and VIPs.
• Document events: Complete banquet logs. Manage revenue: Ensure accurate closeouts and balance reports.
• Maintain cleanliness and safety: Stock, clean, and follow safety procedures.
• Create a positive guest experience: Provide friendly service, maintain hygiene, and wear a clean uniform.
• Resolve complaints: Address issues promptly within company policies.
• Maintain confidentiality: Protect guest and company info.
• Care for equipment: Follow instructions and clean regularly.
• Monitor inventory: Track stock and communicate needs.
• Support team: Contribute to tasks and adapt as needed.

Education:

• High School Diploma or GED

All Information above is subject to change at any time.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Snowshoe is an equal opportunity employer.