Catering - Bartender (Part-Time)

SSA Group; Brookfield (IL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their team at a renowned cultural attraction. This role involves providing exceptional guest service, overseeing bar operations, and ensuring a memorable experience for visitors. Candidates should possess strong interpersonal and communication skills, along with a flexible approach to working in a fast-paced environment. With a focus on sustainability and inclusivity, this innovative firm is committed to creating a welcoming atmosphere for both guests and staff. If you are passionate about hospitality and eager to contribute to a dynamic team, this opportunity is perfect for you.

Benefits

Employee Assistance Program

Get Paid Early

Tuition Discount through Partnership College

Meal Plan & employee Discounts

Accrued paid sick leave

Qualifications

• Strong interpersonal and communication skills are essential.
• Ability to remain flexible in a fast-paced environment.

Responsibilities

• Ensure a memorable experience for every guest and client.
• Oversee quality, product levels, and inventory of product.
• Maintain a clean, safe, and organized work environment.

Skills

Interpersonal Skills

Communication Skills

Problem-Solving

Flexibility

Bartending Techniques

Education

High School Diploma

Bartending Certification

Tools

Bar Equipment

Job description

Brookfield Zoo, Brookfield, Illinois, United States of America

Job Description

Posted Monday, April 21, 2025 at 5:00 AM | Expires Sunday, June 1, 2025 at 4:59 AM

Who are we:

SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry.

SSA was built by families, for families, with a family’s sense of love and dedication. We don’t just rely on the best practices in our industry, we customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve deserve it.

Reports to: Catering Supervisor(s) and Catering Operations Manager(s)

Responsibilities

1. Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.
2. Oversee quality, product levels, and inventory of product.
3. Fulfill guest’s needs quickly and efficiently as well as resolve complaints effectively.
4. Meet expectations of proper setup, execution, breakdown, and cleanup of their bar(s) during each event.
5. Execute duties for overall productivity of banquet events as assigned.
6. Ability to express knowledge of alcoholic drinks and bartending techniques with guest service in mind.
7. Maintain a safe environment by serving guests responsibly.
8. Perform strenuous manual labor as required (equipment storage, event setup, tear down of tables and chairs).
9. Maintain a friendly and approachable attitude towards the client, guests, and staff.
10. Communicate clearly and openly with leaders for overall success.
11. Display a sense of urgency at all times.
12. Uphold a professional appearance and mannerism.
13. Maintain a clean, safe, and organized work environment.
14. Perform other tasks as deemed necessary.
15. Uphold and demonstrate a complete understanding of company policies and procedures.

IDEA + Belonging

1. Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.
2. Focus on removing barriers and empowering growth and opportunity for team members at all levels.
3. Lead by example through Sustainability/Conservation efforts; display knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
4. Engage with SSA/Unit in driving community effort through engagement activities and focus on opportunities of giving back.

Job Requirements

1. Strong interpersonal and communication skills, including the ability to articulate to our client, General Manager, and HQ personnel.
2. Excellent problem-solving/decision-making skills combined with the ability to be organized.
3. Demonstrates the ability to remain flexible in a fast-paced environment.
4. Operate all equipment necessary to perform job duties.
5. Physical ability to stand for extended periods and to move and handle boxes (35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above; accommodation upon request, please communicate directly with hiring manager.
6. Ability to work varied hours/days, including nights, weekends, and holidays, as needed.

Previous Experience

Bartending and/or event industry experience a plus. All education backgrounds eligible.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with this job description. The General Manager reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs, or technological developments).

SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Compensation and Benefits

Hourly, Non-Exempt. Pay is based on range in consideration of relevant job experience and certification/education.

• Employee Assistance Program
• Get Paid Early
• Tuition Discount through Partnership College
• Meal Plan & employee Discounts
• Accrued paid sick leave provided in accordance with state law, state/location confirmed in job posting.

All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").

San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.

Brookfield Zoo, Brookfield, Illinois, United States of America