Catering Attendant — Guest Experience & Service

Levy Restaurants; Washington (District of Columbia); On-site; USD 39,000 - 40,000; Full time

Benefits offered by this job

Instapay (early wage access)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy Sector in Washington, DC is seeking a hospitality teammate to take and deliver food and beverages to dining room guests, ensuring prompt, courteous service. You will promote menu knowledge, accommodate dietary needs, and collaborate with kitchen staff to fulfill orders.

Responsibilities include greeting guests, handling tickets and cash, maintaining sanitation standards, and addressing guest concerns. The role requires teamwork and flexible communication during events and shifts.

Qualifications

• Greet guests promptly and warmly.
• Deliver food and beverages efficiently with proper service steps.
• Understand menu items and allergens; advise guests accordingly.
• Handle cash and tickets following procedures.
• Maintain safety, sanitation, and cleanliness standards.

Responsibilities

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.
• Performs other duties as assigned.

Skills

Guest greeting

Food & beverage service

Menu knowledge

Cash handling

Allergen awareness

Job description

Levy Sector in Washington, DC is seeking a hospitality teammate to take and deliver food and beverages to dining room guests, ensuring prompt, courteous service. You will promote menu knowledge, accommodate dietary needs, and collaborate with kitchen staff to fulfill orders.

Responsibilities include greeting guests, handling tickets and cash, maintaining sanitation standards, and addressing guest concerns. The role requires teamwork and flexible communication during events and shifts.