Catering Attendant

Guest Services, Inc.; New York (NY); On-site; USD 15,153 - 28,929; Full time

Job summary

Guest Services, Inc. is seeking a Catering Attendant to set up, break down, and support catered events, ensuring ongoing cleaning and service to clientele.

You will move between stations, manage supplies, and assist with line setup and teardown according to client requirements. The role requires cheerful customer interactions, attention to sanitation, ability to restock and manage equipment, and to report safety issues to the manager while maintaining a safe, organized kitchen environment.

Qualifications

• Strong sanitation habits.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.
• Ability to recognize when a problem has occurred and communicate it to management.

Responsibilities

• Greet customers in a polite, positive manner.
• Anticipate customers' needs and respond promptly.
• Monitor and maintain cleanliness, sanitation, and organization of assigned area or catered event.
• Set up, monitor, refresh, and break‑down catered event according to group requirements and management direction.
• Restock items for next service.
• Properly store all reusable items.
• Resolve customer issues, ensuring customer satisfaction.
• Alert management when needed.
• Maintain awareness of safety issues and report them immediately to manager.

Skills

Customer service

Sanitation

Communication

Education

High School Diploma or GED preferred

Tools

Coffee equipment

Commercial kitchen equipment

Job description

Job Summary

Compensation Amount: 18.00 USD Hourly.

The Catering Attendant sets up, breaks down and cleans up catered events. The Catering Attendant must be able to provide ongoing cleaning and service to clientele.

Essential Functions

• Greet customers in a polite, positive manner.
• Anticipate customers' needs and respond promptly.
• Monitor and maintain cleanliness, sanitation, and organization of assigned area or catered event.
• Set up, monitor, refresh, and break‑down catered event according to group requirements and management direction.
• Restock items for next service.
• Properly store all reusable items.
• Resolve customer issues, ensuring customer satisfaction.
• Alert management when needed.
• Maintain awareness of safety issues and report them immediately to manager.

Skill and Knowledge Requirements

• Partial High School education; High School Diploma/G.E.D. equivalent preferred.
• Strong sanitation habits.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.
• Ability to recognize when a problem has occurred and communicate it to management.

Physical and Mental Requirements

• Ability to move around on foot to accomplish tasks, frequently moving from place to place within the unit.
• Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Lifting, carrying, and pushing up to 25 lbs. regularly, 30–35 lbs. frequently, and up to 50 lbs. occasionally.
• Ability to stand for the entire work day.
• Climbing steps regularly.
• Withstanding temperature extremes in freezer, refrigerator walk‑in and grill areas.
• Reading and writing work‑related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co‑workers and to speak clearly so that you can be understood by customers and co‑workers in English.
• Constantly communicates and receives verbal communication with other employees in fast‑paced kitchen.
• Physical presence at the job site is essential to perform job duties.

Equipment Used

• Coffee equipment – grinders, brewers, etc.
• Commercial kitchen equipment.

Equal Opportunity Statement

Guest Services, Inc. is an Equal Opportunity / Affiliated Action employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.