Catering Associated

Mass General Brigham; Salem (VA); On-site; USD 24,796 - 33,062; Full time

Job summary

Mass General Brigham is seeking a food service professional to prepare and serve meals in a hospital setting, supporting patient care and operating in a fast-paced environment.

Responsibilities include setting up food lines, serving guests, and maintaining sanitary conditions while following safety procedures. Education requires a high school diploma and 2–3 years of food service experience.

Qualifications

• Education: High School Diploma or Equivalent preferred.
• Experience: Food service experience 2-3 years required.

Responsibilities

• Sets up food service facilities and equipment per area needs; maintains temperatures.
• Conveys food and supplies from kitchen to serving site as directed.
• Prepares or assists in hot/cold dishes, beverages, salads, and bakery items as appropriate.
• Serves meals to customers and ensures portions and garnishes.
• Replenishes dining areas and maintains cleanliness and safety.

Skills

Food service operations

Inventory control

Safety procedures

Communication skills

Reading & writing

Physical stamina

Education

High School Diploma or Equivalent

Job description

Site: North Shore Medical Center, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Performs a wide range of duties involved with preparing and/or serving foods and beverages in one or more of a variety of food service environments.

Does this position require Patient Care? No

Essential Functions

• Sets up food service, kitchen, or salad area facilities, equipment, and utensils, under detailed instruction and, in accordance with specific area needs, checks food temperatures and/or prepares areas for daily operations; may operate cooking or bakery equipment as assigned.
• Conveys food and supplies from the main kitchen, bakery, and/or salad preparation area to the serving site either by carrying or by utilizing a motorized cart.
• Follows prescribed procedures for setting up hot and cold food lines, ice cream, yogurt, and/or ice machines, and chooses proper utensils, setting the steam line to the appropriate temperature for menu items.
• Prepares or assists in the preparation of hot and cold meat and vegetable dishes, beverages, salads, sandwiches, pie fillings, simple bakery items, salad dressings, and/or other similar food items, as appropriate to the position.
• Serves food items to customers from counters and/or steam tables, in accordance with specific instructions, ensuring appropriate portions are served, and adds relishes and garnishes as directed.
• Replenishes foods, silverware, glassware, dishes, and trays at serving stations; may order and replenish condiments.
• Attends to day-to-day problems and needs concerning equipment and food supplies; detects and ensures disposition of spoiled or unattractive food, defective supplies/equipment, and/or other unusual conditions.
• May clean, wash, and maintain work areas, including floors, facilities, pots, pans, service ware, utensils, and equipment; collect and place garbage and trash in designated containers; as appropriate to the area of operation.

Qualifications

Education: High School Diploma or Equivalent preferred

Can this role accept experience in lieu of a degree? No

Experience: Food service experience 2-3 years required

Knowledge, Skills and Abilities

• Knowledge of supplies, equipment, and/or services ordering and inventory control.
• Ability to follow routine verbal and written instructions.
• Ability to read and write.
• Ability to understand and follow safety procedures.
• Ability to safely use cleaning equipment and supplies.
• Ability to lift and manipulate heavy objects.
• Knowledge of food service lines set-up and temperature requirements.
• Skill in cooking and preparing a variety of foods.
• Knowledge of food preparation and presentation methods, techniques, and quality standards.

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)
• Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Occasionally (3-33%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Occasionally (3-33%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

81 Highland Avenue

Scheduled Weekly Hours

0

Employee Type

Per Diem

Work Shift

Evening (United States of America)

Pay Range

$17.71 - $23.55 / Hourly

Grade

2

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement

3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People‑Focused, half Performance‑Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.