Catering Associate

Decicco & Sons Group; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

DeCicco & Sons is seeking a Catering Associate to deliver an outstanding customer experience and support catering and special events. You will assist customers, curate menus, prepare quotes, and coordinate with in-store departments for fulfillment.

Responsibilities include hands-on menu development, coordinating orders for pickup or delivery, and supporting off-site events as needed. Applicants must be 18+ with reliable transportation and a flexible schedule.

Qualifications

• Provide outstanding customer experience in-person, over the phone, and by email.
• Assist customers with catering and event needs and timelines.
• Coordinate with in-store departments to fulfill orders and quotes.

Responsibilities

• Ensure exceptional customer service via phone, email, and in person
• Consistent communication with colleagues to navigate high client volume
• Assist clients in curating menus and advising on serving sizes
• Majority computer work with Outlook, Word, and Excel
• Work with store departments to coordinate orders for pickup or delivery
• Occasionally assist with off-site events; some summer peaks
• Must have a driver’s license and reliable car

Skills

Customer service

Teamwork

Communication

Food knowledge

Flexibility

Tools

Outlook

Word

Excel

Catering software

Job description

Job Details

Are you a food aficionado who simply cannot learn enough about what the world food market has to offer? Do you love being around friendly people every day with the same interests and ambitions. Do you take a genuine love in your work and make sure that others feel welcome and at home in your environment?

If you answered yes to these questions, then DeCicco & Sons is the perfect place for you! Whether you’re a chef wanting to hone your craft in our kitchens, a manager wanting to extend your invaluable food knowledge to our shoppers, or a cashier looking to find a friendly and fun place to work, we are always interested in expanding the DeCicco & Sons family.

Current Job Opportunities

Catering Associate

Must be at least 18 years and older

Position Description

A Catering Associate is responsible for providing an outstanding customer experience through exceptional service. This includes assisting customers with their catering and special event needs in a timely and effective manner with support from a larger team of Catering Associates and Event Planners. Catering Associates are responsible for helping develop menus, prepare quotes for customer review, and coordinate with in-store departments for fulfillment. In addition, there are work off-site events in coordination and serving capacities, with volume depending on the season.

Your day-to-day

• Ensure exceptional customer service via phone, email, and in person
• Consistent communication with colleagues to best navigate a large volume of clients
• Being knowledgeable of offerings to assist clients in curating menus and advising on serving sizes
• Majority computer work, utilizing a customized catering program, Outlook, Word, and Excel
• Working with service departments in-store to coordinate orders by distributing sheets and collecting items for customer pickup or deliver
• With higher volumes in the summer, but some year round, working off site events in coordination or serving capacities
• Must have drivers license and car

Physical Demands

• Bending
• Stooping
• Must be able to lift up to 50 pounds
• Working on feet for 5+ hours for occasional on-site events

What you bring to the team

• Exceptional customer service
• Ability to thrive working with a team
• Strong written and oralcommunication skills
• Great work ethic
• Willingness to learn new skills
• Flexible schedule
• Knowledge of or interest in food