Catering Sales Coordinator

Compass Group USA; Columbus (OH); On-site; USD 31,684 - 37,195; Full time

Benefits offered by this job

Instapay (early wage access)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Compass Group USA (Levy) is seeking an event catering coordinator to support banquet operations at multiple venues. You will coordinate menus, promotions and programs, and collaborate with catering management to exceed guest expectations.

Responsibilities include producing Banquet Event Orders, managing client communications, and ensuring accurate pre- and post-event activities while maintaining Levy standards and service quality across assignments.

Qualifications

• Able to communicate effectively with management, guests and team members in English.
• English reading, writing, math and computer skills required.
• Ability to manage multiple catering projects and deadlines.

Responsibilities

• Coordinate menus, promotions and programs as outlined by the Director of Catering.
• Manage event orders, BEOs, and client communications to meet guest expectations.
• Handle pre-event tasks such as welcome letters, tastings and contracts.
• Ensure on-time delivery of event materials and accurate post-event billing.

Skills

English communication

Time management

Multitasking

Attention to detail

Job description

Pay Range: $23.00to$27.00

Diversityof thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

• Completes projects in a timely and professional manner
• Provides professional clerical support including filing, copying and typing of letters/memos
• Ensures that appropriate Catering materials are always available
• Manages multiple projects concurrently
• Provides ready assistance to Catering management to ensure all catering services exceed guest expectations
• Manages the distribution of inquiries efficiently
• Takes initiative within all aspects of the position
• Has strong attention to detail
• Coordinates menus, promotions and programs as outlined by the Director of Catering in accordance with Levy standards
• Manages the distribution of internal paperwork efficiently
• Currently distributing everything at 28 days prior to the event, and any pop up or revised events within that time period.
• Maintaining the primary function book so that it is completely up to date, in proper sequence, and that there are no BEO’s missing
• Any urgent revisions and /or pop-ups are to be hand delivered and phoned/emailed for anyone that was unable to receive a hand distributed copy
• As a progressing coordinator, you will be assigned groups both internal and external to detail
• Initiates contact with clients to secure their food and beverage selections in advance of event dates

Prior to event

• Delivering Welcome letters with timeframe guidelines
• Creating Banquet Event order
• Catering Contract
• Offering tastings/Pre-cons as warranted
• Invoice for event
• Collecting 100% or estimated charges in advance of the group’s arrival unless authorized by the General Manager for post-billing
• Obtaining Signed copies of all event orders executed
• Communicates client’s needs through timely and detailed written and verbal communications to ensure internal understanding / compliance and external guest’s expectation of services
• Distributing Event Orders 28 days prior to the start of the function
• Participating in weekly BEO meetings to review pertinent information with other departments
• Holds team accountable to steps of service to deliver great guest service
• Ensures show quality standards are maintained at all times

Post Event

• Obtains and enters in correct consumption numbers within 2 business days
• Processes the event’s work orders to completion within 2 business days of the events completion
• Communicating to the building partner that the event is closed and ready for billing
• Send thank you card/gift to client
• Obtain client feedback and relay that information to Operations
• Maintain a Levy standard “Perfect File” for all team files
• Additional Responsibilities as assigned

Position Requirements

• Able to communicate effectively with management team, guests and team members by speaking and comprehending English
• English reading, writing, math and computer skills required
• Ability to taste and evaluate food and beverage products
• Stamina to work 60 hours or more per week
• Must be able to work extended shifts of 10 hours or more as business dictates
• Must be flexible with schedule and able to work different shifts
• Possible job hazards include, but are not limited to; slips, trips, falls, burns, cuts and strains
• Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift
• Ability to use hands in using office equipment, including the computer system
• Ability to talk and hear to conduct phone correspondence
• Close vision and focus capabilities to view computer screen and company documents

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program