Catering Assistant

PMI Entertainment Group; Green Bay (WI); On-site; USD 19,000 - 28,000; Full time

Job summary

PMI Entertainment Group in Green Bay, WI is seeking a Catering Assistant to support setup, service, and on-site coordination for catering events. The role involves ensuring quality food delivery, adherence to health regulations, and positive patron interactions.

The position requires 3–6 months of food and beverage experience, cash handling, and strong customer service skills, with a willingness to obtain a bartending license. It is an on-site, hourly, non-exempt role with varied event schedules.

Qualifications

• High school education or equivalent required.
• Approximately three to six months’ prior food and beverage experience.
• Ability to process cash and credit card orders.
• Interpersonal skills to maintain positive customer relations.
• Willingness to obtain bartending license.

Responsibilities

• Assist with set-ups and catering event facilitation.
• Coordinate correct setup and execution of catering events.
• Deliver and serve high-quality food products professionally.
• Follow health laws for storage, handling, and preparation of food/beverages.
• Maintain positive rapport with patrons and staff.
• Process transactions per company guidelines.

Skills

Cash handling

Customer service

Food safety basics

Teamwork

Bartending

Technology proficiency

Education

High school diploma or equivalent

Tools

POS systems

Job description

Job Details

Job Location: Resch Complex - On-Site - Green Bay, WI, Position Type: Full Time, Salary Range: Undisclosed, Department: Catering, Reports to: Catering Event Manager, DOL Status: Full-Time, Supervises Others: No, Exemption Status: Hourly; Non-Exempt

General Summary

Responsibilities include, but are not limited to, assisting with set-ups, clean-ups, and general catering facilitation for the Resch Complex.

Job Duties

• Demonstrates and embodies the PMI Entertainment Group Culture and Customer Service values.
• Responsible for assisting in the coordination, correct set-up, and implementation of catering events.
• Ensure high-quality food products are delivered and served to patrons in a professional and timely manner.
• Responsible for following state and local health laws pertaining to the storage, handling, preparation and dispensing of food and beverages.
• Maintains proper image and generates positive rapport with patrons and staff.
• Make sure all transactions are carried out in accordance with Company guidelines.

Qualifications: Knowledge, Skills and Abilities Required

• Requires a level of general education normally acquired in high school to interact in a professional manner with patrons and employees.
• Approximately three to six months’ previous food and beverage experience to gain an understanding of food preparation, sales, and customer service.
• Analytical skills needed to process cash and charge credit card orders.
• Interpersonal skills necessary to maintain positive customer relations with clients when gathering and exchanging information.
• Must be able to deal with patrons in a tactful and discretionary manner.
• Ability to be enthusiastic and responsive to customer needs and portrays a positive image of the Company.
• Ability to work effectively both independently and as part of a team.
• Basic computer skills and comfort using technology in a fast-paced work environment.
• Must be willing and able to learn technology and software specific to the role.
• Must be willing to obtain bartending license.

Other Expectations

• Requires prolong standing for possibly an entire shift.
• Requires normal range of hearing to communicate with patrons and employees.
• Requires range of vision correctable to 20/20 to read numbers.
• Must be able to regularly climb steps.
• Ability to handle occasionally high stress work levels when dealing with clients.
• Ability to lift 50 pounds.
• Must be able to add, subtract, multiply, and divide whole numbers.
• Ability to give, receive, and analyze information.
• Must understand people and be able to communicate effectively with them.
• Requires public contact and excellent interpersonal skills. Frequent exposure to crowds.
• Required to work days, evenings, weekends, and holidays as dictated by event schedule.

PMI Entertainment Group is an Aff…