Catering Account Executive, #26-077

Maryland Office of Tourism Development; Annapolis (MD); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

401(k) Plan

HSA

FSA

Paid Vacation

Paid Sick Leave

Job summary

The U.S. Naval Academy Hospitality Team seeks a Catering Account Executive to lead planning and execution of weddings, retirements, reunions, and conferences on the Yard. You will collaborate with multiple catering departments to ensure flawless events and superior guest experiences.

This hands-on role requires delivering high-quality service, coordinating with clients, chefs, and staff, and managing event details, schedules, and budgets for successful outcomes.

Qualifications

• Customer service experience in Retail Dining or Hospitality.
• Experience in event planning and coordination for various events.
• Proficiency with Google Suite, Microsoft Suite, and Adobe Suite.
• Experience with billing, financial reports, and setting budget goals.
• Strong coordination between kitchens, service and management.

Responsibilities

• Coordinate all event details including booking, planning, and directing food and beverage functions.
• Manage budgeting, contracts, and pricing for catered events.
• Liaise between kitchen, service staff and management to exceed guest expectations.

Skills

Customer service

Event planning

Budgeting

Team coordination

Scheduling

Education

Business Administration/Hotel & Restaurant mgmt degree

Tools

Google Suite

Microsoft Office

Adobe Suite

Caterease/Placez

Job description

POSITION DETAILS
Catering Account Executive, NF-1101-03
Full Time (35-40 hours weekly, Benefited)
$26.00-$30.00/hour
Positions Available: 1-2

Benefits include: Medical, Dental, Life, Long Term Disability Insurance; Health Savings Account (HSA); Flexible Spending Account (FSA); Automatic Retirement Enrollment, 401(k), Roth 401(k), and 401(k) Loan options; and Paid Vacation and Sick Leave Accrual.

Join the Naval Academy Hospitality Team and work with an outstanding group of professionals to support our varied catering events. From weddings to retirements, class reunions, Midshipmen Events, and conferences, the Catering Account Executive will work with various catering departments to ensure all events are successful! We are looking for a highly professional, detail-oriented individual to provide a welcoming atmosphere for our guests while making their experience on the Yard one to remember. Scheduling 8-hour shifts Monday - Friday, with varying evenings, holidays and weekends to support scheduled events.

In order to meet the basic requirement of the Catering Account Executive position, NF-1101-03, you must meet one of the following requirements:
a) Possess one (1) year of specialized experience in a food service role that equipped you to perform successfully the duties of this position. Specialized experience may include, but is not limited to: Event planning and/or execution, supervisory/managerial duties in the food service industry; OR
b) five (5) years of education beyond high school; OR
c) three (3) years of general work experience.

JOB SUMMARY & DUTIES
The role of Catering Manager for NABSD is a ‘hands on’ role and will be involved in the day-to-day running of the Retail Dining & Hospitality Catering operation, part of the U. S. Naval Academy's Non-Appropriated Fund Instrumentality (NAFI), Naval Academy Business Services Division (NABSD), Annapolis, Maryland. The incumbent will spend time negotiating with the client organization, assessing its requirements and ensuring that all of the Clients are satisfied with the service delivered. Ensures successful operations of catering functions including labor cost control, foods cost control and preparation, transportation, setup, operation, and clean up for all events.

• Responsible for coordinating all event details to include booking, planning, and directing food and beverage functions, wedding ceremonies, audit visual needs, billing and any other special needs clients/customers may have. Obtains necessary permits for special events and functions. Diagrams room layout, banquet item placement and related function details.
• Manages and delivers a quality, cost effective catering service to a consistent high-standard with the Naval Academy Club’s Special Events Team. Ensures proper housekeeping and energy conservation procedures are always followed. Upholds commitment to highest levels of hospitality, completes quality assurance checks. Ensures the security of valuables (Club’s, guest’s and member’s property) during catered events. Handles client complains.
• Promotes, advertises, and markets the Retail Dining & Hospitality facilities for private banquets, business and social meetings and other member-related activities. Provides guest tours and offers suggestions to sell the club’s facilities for the occasion being planned.
• Reporting on operating statements, reports, and operational budgets, and review of the collection of receivables. Manages banquet billing and client correspondence, arranges prompt payment for all events.
• Menu development and costing for the catering department. Works with the executive chef to determine selling prices, menus, and other details for catered events; oversees the development of contracts; assures that pre-planned banquet menu offerings are current and reflect general member interests.
• Develops contracts for, and oversees all administrative and operational aspects of preparing and serving events. Work with banquet and other departments to assure that the guests’ expectations are exceeded.
• Assists clients to arrange banquets, luncheons, meetings, weddings, dances, and other social events; obtains pertinent information needed for guest planning. Assists guests with menu planning in conjunction with the executive chef or other culinary personnel. Helps guests with parking, entertainment, decorations, audio-visual, floral and any other requirements integral to events being planned.
• Communications and coordinates event planning with production, serving and housekeeping. Staffs, arranges for printing of menus, procuring of decorations and entertainment and other special requests, etc. Inspects finished arrangements; may be present to oversee the actual greeting and serving of guests. Check function sheets against the actual room setup; oversees personnel scheduling for special functions and may help supervise service personnel. Critiques functions to determine future needs and to implement necessary changes for increased quality.
• Oversees scheduling of food and beverage service employee meetings. Plans professional development and training activities for subordinate staff. Directs the work of catering department staff. Serves as liaison between kitchen, service and management staff.
• Helps develop catering budget; reviews financial reports and takes corrective actions as appropriate to help ensure that budget goals are met. Achieve profit and customer satisfaction goals by developing and implementing strategies to increase product awareness and club event sales.
• Please see official vacancy announcement for additional duties.

YOU WILL BE RATED ON THE FOLLOWING KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) FOR THIS POSITION:

• Customer service experience in the Retail Dining or Hospitality industry. Education in Business Administration, Hotel and Restaurant Management, or related focus preferred.
• Experience in event planning and/or coordination for various social events, meetings, and/or catering/hospitality events.
• Experience with Google Suite, Microsoft Suite, Adobe Suite. Experience using Caterease or Placez software is preferred.
• Experience with billing, financial reports, and setting budget goals.
• Skill in managing administrative logistics including scheduling, communication across departments, and ensuring alignment between set expectations and internal teams (such as kitchen, serving, and housekeeping staff).

QUALIFICATIONS & CONDITIONS OF EMPLOYMENT
Applicants who meet the qualification requirements will be further evaluated to determine the extent to which their education, related experience, training, awards, and supervisory appraisal demonstrate they possess the desired knowledge, skills, and abilities (KSAs).

Note: Failure to provide the required information may result in loss of consideration for the position and elimination from the selection process. Applicants may be required to provide proof of education, complete a pre-hire health screening, etc. DON is an EEO employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, national origin, age, disability, marital status, political affiliation or other non-merit factor. Reasonable accommodations may be provided to applicants with disabilities. If reasonable accommodation is needed for any part of the application and hiring process, please contact the office that is collecting the applications. The decision on granting reasonable accommodations will be on a case‑based basis