Category Specialist Inside Sales, Technology, Quill

Staples; Lincolnshire (IL); On-site; USD 52,000 - 90,000; Full time

Benefits offered by this job

Competitive base pay plus incentive

112 hours of PTO

7 paid holidays + 1 floating holiday

401(k) with company match

Medical, dental, vision and wellness

Employee discounts

Professional development

Job summary

Quill seeks a Category Inside Sales Specialist, Technology to convert leads, support high-value accounts, and drive revenue growth. You will collaborate with Account Managers to nurture opportunities across multiple channels and build trusted advisor relationships with customers.

Ideal candidates will have at least 1 year in sales or related fields, excellent communication, and a proven ability to meet goals in a fast-paced environment.

Qualifications

• Minimum 1 year of sales, business development, customer service, or related experience.
• Strong verbal and written communication skills.
• Proven ability to influence, present, and engage customers effectively.
• Self-motivated with a track record of meeting goals.

Responsibilities

• Convert leads and opportunities into profitable sales while delivering exceptional customer service.
• Partner with Account Managers and Key Account Managers to support high-value customer accounts and strategic projects.
• Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and sales-generated leads.
• Build relationships with customers to identify needs and recommend tailored solutions.
• Maintain a healthy sales pipeline and accurately track opportunities within CRM systems.
• Collaborate with cross-functional partners including sales teams, merchants, and vendors to deliver customer solutions.
• Increase customer spend and share of wallet through consultative selling and trusted advisor relationships.
• Consistently achieve or exceed sales, revenue, and margin goals.

Skills

Competitive spirit

Communication

Negotiation

Relationship-building

Time management

Resilience

Education

High School Diploma or GED

Tools

CRM systems

Job description

Staples is business to business. You’re what binds us together. At Quill, we make it easy for businesses to get the products they need to succeed. We help organizations of all sizes simplify purchasing while delivering an outstanding customer experience. We're looking for motivated, sales-driven professionals who enjoy building relationships, solving customer challenges, and closing business. As a Category Inside Sales Specialist, Technology, you'll work with existing and prospective customers, uncover opportunities, recommend solutions, and help drive revenue growth. If you're competitive, goal-oriented, and energized by earning incentives for your success, this role offers an exciting opportunity to build your sales career with a trusted industry leader.

Why Join Quill?

• Competitive base salary plus uncapped incentive opportunity
• Established brand with a strong reputation and loyal customer base
• Career development and growth opportunities within sales
• Collaborative team environment with ongoing coaching and support
• Opportunity to make a direct impact on customer success and company growth

What You'll Do

• Convert leads and opportunities into profitable sales while delivering exceptional customer service.
• Partner with Account Managers and Key Account Managers to support high-value customer accounts and strategic projects.
• Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and sales-generated leads.
• Build relationships with customers to identify needs and recommend tailored solutions.
• Maintain a healthy sales pipeline and accurately track opportunities within CRM systems.
• Collaborate with cross-functional partners including sales teams, merchants, and vendors to deliver customer solutions.
• Increase customer spend and share of wallet through consultative selling and trusted advisor relationships.
• Consistently achieve or exceed sales, revenue, and margin goals.

What You Bring

• A competitive spirit and passion for achieving results.
• Strong communication, negotiation, and relationship-building skills.
• Confidence engaging customers and influencing purchasing decisions.
• Ability to thrive in a fast-paced, performance-driven environment.
• Strong organizational and time management skills.
• Resilience, persistence, and a positive attitude when facing challenges.
• Customer-focused mindset with a commitment to delivering value.
• Desire to learn, grow, and contribute to team success.

Basic Qualifications

• Minimum 1 year of sales, business development, customer service, or related experience.
• Strong verbal and written communication skills.
• Proven ability to influence, present, and engage customers effectively.
• Self-motivated with a track record of meeting goals.
• High School Diploma or GED.

Preferred Qualifications

• Experience selling or supporting technology products and solutions.
• Knowledge of technology products, specifications, and workplace solutions.

What We Offer

• Competitive base pay plus incentive opportunity
• 112 hours of PTO
• 7 paid holidays plus 1 floating holiday
• 401(k) with company match
• Medical, dental, vision, and wellness programs
• Associate-led Business Resource Groups
• Employee discounts across Staples and retail offerings
• Professional development and career advancement opportunities

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.