Category Manager Project Intern (TikTok Shop-Operations) - 2026 Start (BS/MS)

TikTok; Seattle (WA); On-site; USD 31,684 - 34,440; Part time

Benefits offered by this job

Health insurance

Housing allowance

Paid holidays

Paid sick time

Job summary

TikTok is seeking a Category Manager Project Intern (TikTok Shop-Operations) for a 2026 start in Seattle. You will conduct industry and market analysis in the Fashion category, compile strategic insights, and engage sellers for activation and ongoing operations feedback.

The role emphasizes strong analytical, communication, and cross-team collaboration skills, with a passion for e-commerce and brand partnerships. Internship may include housing allowance in some cases.

Qualifications

• Currently pursuing a Bachelor’s or Master’s degree, with strong interest in e-commerce and the fashion industry.
• Strong analytical and problem-solving abilities; proactive, detail-oriented, and capable of conducting both qualitative and quantitative research to generate actionable insights.
• Excellent communication and cross-team collaboration, skilled at moving things forward.
• Passion for business and aim for higher goals.
• Internship or full-time experience in an e-commerce marketplace business, or retail category management.
• Familiarity with TikTok content ecosystem, shoppable content, and brand-creator partnerships.

Responsibilities

• Industry & Market Analysis: Research industry trends in the Fashion category, focusing on leading merchants, product assortment, seasonality, and pricing patterns.
• Strategic Insights: Compile and deliver research reports with actionable insights to support leadership decision-making, ensuring alignment between market dynamics and category growth strategy.
• Seller Activation: Conduct initial outreach via phone, email, or chat to introduce the opportunity and assess seller interest.
• Seller Operations & Communication: Develop and maintain a structured approach (e.g., surveys, interviews, trackers) to collect qualitative and quantitative feedback from existing sellers. Synthesize seller insights into concise reports that help identify common operational pain points (e.g., order processing, logistics, product uploads).
• Relationship Management: Act as a point of contact for day-to-day seller queries, concerns, and assistance — ensuring timely responses and escalation when needed.

Education

Bachelor’s or Master’s degree

Job description

Category Manager Project Intern (TikTok Shop-Operations) - 2026 Start (BS/MS)

Location: Seattle

Employment Type: Intern

Job Code: A23374B

Responsibilities

• Industry & Market Analysis: Research industry trends in the Fashion category, focusing on leading merchants, product assortment, seasonality, and pricing patterns.
• Strategic Insights: Compile and deliver research reports with actionable insights to support leadership decision-making, ensuring alignment between market dynamics and category growth strategy.
• Seller Activation: Conduct initial outreach via phone, email, or chat to introduce the opportunity and assess seller interest.
• Seller Operations & Communication: Develop and maintain a structured approach (e.g., surveys, interviews, trackers) to collect qualitative and quantitative feedback from existing sellers. Synthesize seller insights into concise reports that help identify common operational pain points (e.g., order processing, logistics, product uploads).
• Relationship Management: Act as a point of contact for day-to-day seller queries, concerns, and assistance — ensuring timely responses and escalation when needed.

Qualifications

• Minimum Qualifications:
  • Currently pursuing a Bachelor’s or Master’s degree, with strong interest in e-commerce and the fashion industry, including market trends, leading brands, and consumer behavior.
  • Strong analytical and problem-solving abilities; proactive, detail-oriented, and capable of conducting both qualitative and quantitative research to generate actionable insights.
  • Excellent communication and cross-team collaboration, skilled at moving things forward.
  • Passion for business and aim for higher goals.
• Preferred Qualifications:
  • Internship or full-time experience in an e-commerce marketplace business, or retail category management.
  • Familiarity with TikTok content ecosystem, shoppable content, and brand-creator partnerships.

Job Information

The hourly rate range for this position in the selected city is $23.75- $23.75.

Benefits

Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance.

Equal Opportunity

For Los Angeles County (unincorporated) Candidates:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.

Legal Compliance

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request