Category Manager (Port Services)

NCL Bahamas Ltd.; Kansas; On-site; USD 110,000 - 170,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. seeks a seasoned procurement professional to identify qualified international sources, drive cost savings and supplier consolidation across categories.

You will oversee bids, manage contracts, and collaborate with Operations and sourcing specialists to optimize spend and service levels. The role emphasizes category strategy, supplier relationships, and cross-functional leadership in a global cruise environment.

Qualifications

• Bachelor's degree in Business or related field; MBA preferred.
• Minimum 5 years in strategic sourcing, procurement, or category mgmt.
• Experience with cruise line or travel retail a plus.

Responsibilities

• Develop category strategies to achieve cost savings and quality improvements.
• Oversee spend activity and approve purchase requests for the category.
• Solicit bids from qualified suppliers and compare against scope.
• Manage contracted/non-contracted services to meet contractual requirements.
• Monitor supplier performance and maintain supplier relationships.
• Collaborate with Spend Analysis & Reporting to identify opportunities.
• Support cross-functional teams on strategic sourcing projects.

Skills

Automated purchasing system

Strategic sourcing

Category management

Negotiation & contract mgmt

Supplier relationship mgmt

Leadership & team management

Spend analysis & reporting

Microsoft Office suite

Procure-to-Pay systems (Ariba)

Cross-functional collaboration

Education

Bachelor's Degree

MBA or equivalent preferred

Tools

MXP

SAP

Ariba

Job description

GROW YOUR CAREER WITH US At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!

JOB SUMMARY:

Identify adequate and qualified international sources of supply for NCLH's required products and/or services. Recommend alternative products of same or better quality at a more favorable cost, in collaboration with Suppliers, Operations and sourcing specialists..

POSITION RESPONSIBILITIES:

• Develop a category strategy to achieve cost savings and improve quality and service levels by identifying opportunity areas such as product standardization and supplier consolidation.
• Oversee all spend activity and purchase requests for category and determine proper action plan for all purchases that meet the Supply Chain involvement threshold.
• Solicit price bids and proposals from qualified registered suppliers.
• Conduct comparison analysis of all bids against provided scope of work for contracted and non-contracted services.
• Administer/manage contracted and non-contracted services to ensure that all contractual requirements are met by both the supplier and the organization.
• Ensure prices and expiration dates are accurately reflected on service POs.
• Monitor actual usage of contracted service (ie agreed number of visits per year on specific vessel).
• Evaluate and confirm usage estimates on service POs with department heads.
• Provide category related subject matter expertise when necessary.
• Effectively work with functional and business groups as a trusted advisor to determine desired product/service specifications and projected demand when making recommended action plans.
• Develop Strategic Supplier Relationship Management programs.
• Collaborate with Spend Analysis & Reporting Team to conduct analysis for category improvement opportunities (e.g., market research) and to implement non-sourcing category projects (e.g., demand management).
• Support Sourcing Specialists to lead cross-functional teams to execute strategic sourcing projects for category areas.
• Ensure that NCLH has good supply market understanding and works with the business/function teams to provide input for creating innovative win-win customer and supplier strategies.
• Proactively identify improvement opportunities for Beverage related products and recommend key actions to the appropriate stakeholders.
• Conduct testing as per NCLH's standard operating process.
• Monitor supplier performance and manage supplier relationships for key suppliers across multiple business divisions.
• Perform other job-related functions as assigned.

QUALIFICATIONS:

• DEGREE TYPE: Bachelor's Degree.
• FIELD(S) OF STUDY: Business, MBA or any equivalent combinations of relevant education and work experience.

EXPERIENCE:

• Minimum 5 years of strategic sourcing/procurement experience, performance measurement, contract negotiation, project management, category management, business analysis, or change management experience.
• 2+ years of category or industry specific experience.
• Cruise line and Duty-Free knowledge a plus.

COMPETENCIES & SKILLS:

• Working knowledge of an automated logistics and purchasing system is required, preferably with MXP and SAP.
• Strong knowledge of strategic sourcing methodology with pragmatism to manage exceptions.
• Ability to develop category and sourcing strategies by identifying areas of opportunity.
• Track record of effectively directing and leveraging procurement spend by leading global cross-functional teams.
• Experience managing and maintaining strong supplier relationships.
• Strong leadership presence and negotiation/contract management experience.
• Knowledge and experience with best practice processes, tools, and procurement/spend systems data and analysis.
• Strong interpersonal and management capabilities.
• Must have strong organizational skills.
• Strong problem solving, analytical and report summation, and conflict resolution skills.
• Ability to apply change management and consulting skills/knowledge and expertise.
• Firsthand working knowledge of strategic sourcing methodology required.
• Technical knowledge and expertise preferred.
• Proficiency in Microsoft suite (Word, Excel, and PowerPoint), proficiency in Procure-to-Pay systems (e.g. Ariba).
• Team Building, technical knowledge and expertise, high degree of business acumen, management, and interpersonal skills.

ABOUT NCLH

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.

LEARN MORE ABOUT OUR COMPANY:

At a Glance Brand Overview Norwegian Cruise Line Oceania Cruises Regent Seven Seas Cruises New Releases

EQUAL OPPORTUNITY EMPLOYER

It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

We’re thrilled you’re here to explore career opportunities with our team. If you're driven and enjoy thriving in an environment that values People Excellence, you’re in the right place! We’re incredibly proud of our team and the meaningful work we do every day. Our culture is built on Innovation, Collaboration, Transparency and Passion; our key Value Anchors that continue to drive our success and shape our future. We’re excited to learn more about your background and experiences, and to see where this journey might take us together.

Our team is committed to People Excellence and we make it our business to ensure that we recruit the best and the brightest talent to be a part of our growing company. Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company that operates Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. With a combined fleet of 34 ships and itineraries to approximately 700 destinations worldwide, NCLH has exciting plans to expand our business in the years ahead. We expect to add 13 additional ships across the three brands through 2036. To learn more about our brands, please visit: https://www.nclhltd.com/brands Norwegian Cruise Line https://youtu.be/_xCrwYz_7e8 Oceania Cruises https://youtu.be/E_aptk9QNvE Regent Seven Seas Cruises https://youtu.be/irx8sLBX0Sc