Catastrophe Property Adjuster *VARIOUS REMOTE LOCATIONS*

Erie Insurance; South Bend (IN); Remote; USD 50,000 - 90,000; Full time

Job summary

Join an award-winning company as a Catastrophe Property Adjuster, where you will play a crucial role in managing property claims and ensuring customer satisfaction. This position offers the flexibility of remote work while requiring travel throughout the ERIE footprint. You will establish contact with policyholders, assess damages, and negotiate claims, all while being supported by a comprehensive benefits package. With opportunities for career growth and a fantastic bonus structure, this role invites you to be part of a diverse and inclusive team that values your contributions and supports your professional development.

Benefits

Premier health benefits

Pension plan

401(k) match

Paid time off

Tuition reimbursement

Company car with gas card

Paid volunteer hours

Short- and long-term disability insurance

Qualifications

• 5 years of claims handling experience, including 2 years in property claims.
• Strong technical knowledge of structural damage repair and valuation.

Responsibilities

• Contact policyholders and assess damage on-site.
• Manage reserves, negotiate claims, and document files.
• Assist field offices and provide operational maintenance.

Skills

Claims Handling

Structural Damage Repair

Valuation Techniques

Estimating Software (Symbility)

Negotiation Skills

Education

High School Diploma or Equivalent

Associate in Claims (AIC)

Tools

Estimating Software

Sprinter Van

Job description

Catastrophe Property Adjuster *VARIOUS REMOTE LOCATIONS*

Salary range is for this level and may vary based on actual level of role hired for.

This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.

Benefits That Go Beyond The Basics

We strive to be Above all in Service to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days, and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.

Additional benefits include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Position Summary

Exercises independent discretion or judgment in handling all types of catastrophe property claims. Also assists assigned field office when not on catastrophe deployment in handling day-to-day property claims.

• This is a work-from-home position and we are accepting applications within the entire ERIE Operating Footprint. This footprint includes anyone living anywhere within the following states: PA, NY, MD/DC, NC, VA, WV, TN, WI, IL, IN, OH, and KY.
• The majority of the responsibilities for the role will require travel away from home (and throughout the ERIE footprint).
• A company car with paid gas card will be provided.
• Fantastic bonus opportunity and the chance to grow with an award-winning company!

Duties and Responsibilities

Establishes immediate contact with Policyholders regarding their loss, driving to site of damage within assigned territory or other if required.

Sets and manages adequate reserves within designated authority.

Properly identifies and assesses damage. Determines liability and total value of claim.

Prepares a proper estimate relating to the identified damages and obtains an agreed scope of work and cost of repair with contractor and/or Policyholder.

Properly documents claim files with all activities and submits final report to file for closure.

Determines or declines payment and issues checks as required. Negotiates claims with plaintiff attorneys when necessary.

Assigns and supervises the handling of property losses by independent adjusters when necessary. Advises claims adjusters regarding handling of claims.

Attends industry-related training programs to stay current on legal developments and ensure compliance with applicable laws and regulations impacting the operation of the department.

Assists assigned field office(s) as necessary when not on Catastrophe Duty; brings assigned property claims to conclusion.

Provides monthly operational maintenance of the Sprinter Van attached to the office where the CAT adjuster is domiciled.

The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

Qualifications

High school diploma or equivalent required. Five years of claims handling experience, or equivalent, including two years of property claims handling experience, required. Strong technical knowledge of structural damage repair and valuation techniques or equivalent required.

Successful completion of Associate in Claims (AIC) program preferred. Proficiency with estimating software (preferably Symbility) or equivalent, preferred. Appropriate license as required by state. Valid driver’s license and good driving record required. Incumbent must live in the territory assigned unless a change is approved by the company. Position requires the incumbent to serve on the Catastrophe Team as a first responder which will include frequent travel on short notice to other locations for periods in excess of two consecutive weeks.

Physical Requirements

Ability to move over 50 lbs using lifting aide equipment; Often (20-50%)

Driving; Frequent (50-80%)

Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)

Manual Keying/Data Entry/inputting information/computer use; Often (20-50%)

Climbing/accessing heights; Moderate (30-40%)