Catastrophe Claims Representative

Auto-Owners Insurance; Sioux Falls (SD); Remote; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking an experienced claims professional to join their remote team. This role involves investigating and resolving complex claims, ensuring timely payments, and may require travel to various locations. Candidates should possess a Bachelor's degree and have at least two years of experience in claims handling, particularly in property and casualty. The company offers a competitive salary, comprehensive benefits, and a supportive work environment that values diversity and inclusion. If you're ready to take on new challenges and make a meaningful impact in the insurance industry, this opportunity is perfect for you.

Benefits

401(k) matching

Fully funded pension plan

Bonus programs

Paid holidays

Vacation days

Personal days

Paid sick leave

Comprehensive health care plan

Qualifications

• 2+ years of claims handling experience, preferably in multi-line property and casualty.
• Ability to investigate and resolve complex claims efficiently.

Responsibilities

• Investigate claims, determine policy coverage, and evaluate losses.
• Ensure timely and accurate claims payments and attend necessary legal proceedings.

Skills

Claims Handling

Communication Skills

Problem Solving

Data Organization

Physical Fitness

Education

Bachelor's Degree

Equivalent Experience

Tools

Xactimate

Job description

Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated claims professional to join our team. This is a remote field position. The position requires the following, but is not limited to:

• Frequent travel up to 21 days at a time and is required upon short notice to location of catastrophe, which would most likely be out of state.
• Can meet the physical demands required for the position including carrying and climbing a ladder.
• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.
• Familiar with insurance coverage by studying insurance policies, endorsements and forms.
• Work towards the resolution of claims, possibly attending arbitrations, mediations, depositions or trials as necessary.
• Ensure that claims payments are issued in a timely and accurate manner.

Desired Skills & Experience

• Bachelor’s degree or equivalent experience
• Minimum of 2 years claims handling experience or comparable experience
• Field claims experience with multi-line property and casualty claims and wind/hail
• Proficient with Xactimate software
• Above-average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret data
• Ability to handle multiple assignments
• Possess a valid driver’s license

Competitive salary, matching 401(k) retirement plans, fully funded pension plan, bonus programs, paid holidays, vacation days, personal days, paid sick leave and a comprehensive health care plan.

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

Seniority Level

Associate

Employment Type

Full-time

Job Function

Customer Service and Finance

Industries

Insurance