Catalog Database Supervisor (174)

Barnes & Noble Education, Inc.; Columbia Township (MO); On-site; USD 45,000 - 48,000; Full time

Benefits offered by this job

Medical, dental and vision plans

401k with discretionary match

Paid time off

Life insurance

Job summary

Barnes & Noble Education, Inc. invites a Catalog Database Supervisor to lead the day-to-day Catalog Database team supporting MBS Direct's course materials operations.

You will supervise staff, assign priorities, and ensure accurate, timely data entry and maintenance of textbooks and digital materials for academic institutions nationwide.

Qualifications

• Previous supervisory or team-lead experience in an operational or data-focused environment.
• Strong attention to detail and commitment to accurate information.
• Excellent organizational and prioritization skills to handle multiple deadlines.
• Solid problem-solving skills and sound judgment; know when to escalate.
• Clear direction, guidance and feedback to employees.
• Strong verbal and written communication; collaborate across teams.
• Proficiency with Microsoft Office applications; knowledge of MBS systems preferred.

Responsibilities

• Oversee day-to-day activities of Catalog Database staff; assign and prioritize work.
• Train and support team members; enforce procedures and quality expectations.
• Manage title-add requests and routine database maintenance.
• Review reports for discrepancies and coordinate corrections.
• Balance workloads and adjust assignments based on demand and deadlines.
• Serve as a resource on database processes and escalate complex issues.
• Collaborate with other departments on database-related projects.

Skills

Supervisory experience

Attention to detail

Organizational skills

Problem-solving

Communication

Collaboration

Reliability

MS Office

MBS systems knowledge

Tools

MS Office

MBS systems knowledge

Job description

Education - It's in Our DNA

At Barnes & Noble Education (“BNED”) and across our family of brands, we are dedicated to making tomorrow a better, more inclusive, and smarter world by servicing all who work in education. As a leading solutions provider for the education industry, we are committed to driving affordability, accessibility, and achievement at hundreds of academic institutions nationwide by ensuring millions of students are equipped for success in the classroom and beyond. Together, our teams work to elevate lives through education.

The Catalog Database Supervisor leads the day-to-day operations of the Catalog Database team, ensuring the accurate and timely creation and maintenance of information supporting MBS Direct's course materials business. This role supervises team members, coordinates workloads and priorities, and oversees database activities related to textbooks, digital materials, and other course content. The Supervisor works closely with internal partners to maintain data accuracy, address operational issues, and ensure requests are completed efficiently and in accordance with established processes and business requirements.

How You'll Make An Impact

• Supervise the day-to-day activities of Catalog Database employees, including assigning and prioritizing work, monitoring workload and completion, and providing ongoing guidance and support.
• Train and support team members, reinforce established procedures and quality expectations, and provide ongoing feedback to promote consistent and accurate execution.
• Oversee title-add requests and routine database maintenance, ensuring work is completed accurately and within established timelines.
• Review database maintenance reports, identify discrepancies or incomplete information, and coordinate necessary corrections and follow-up.
• Manage daily work priorities and adjust assignments as needed based on request volumes, deadlines, and business needs.
• Serve as a resource for team members on database processes, procedures, and operational issues, escalating more complex matters when appropriate.
• Partner with other departments to coordinate database-related activities, resolve issues, and support projects impacting Catalog Database operations.
• Maintain adherence to established database procedures, guidelines, and quality standards.
• Support employee performance through regular feedback, coaching, and clear communication of expectations.
• Additional responsibilities as required.
• Complies at all times with the Standards, policies and Code of Business Conduct and Ethics set out in the Employee Handbook.

What You'll Need To Succeed

• Previous supervisory, team leadership, or related experience, preferably within an operational or data-focused environment.
• Strong attention to detail and commitment to maintaining accurate and reliable information.
• Strong organizational and prioritization skills with the ability to coordinate multiple activities and deadlines.
• Demonstrated problem-solving skills and sound judgment, including the ability to identify issues and determine when escalation is appropriate.
• Ability to provide clear direction, guidance, and feedback to employees.
• Strong verbal, written, and interpersonal communication skills.
• Ability to collaborate effectively with employees, supervisors, managers, and cross-functional partners.
• Proficiency with Microsoft Office applications.
• Knowledge of MBS systems, processes, or course materials operations preferred.
• Demonstrated reliability and ability to consistently meet the scheduling requirements of the position.

How We Elevate Our Employees

We believe your success is our success, so our benefits package is designed specifically to support you in every aspect of your life. At BNED, we offer a variety of programs and resources to support the physical, mental, and financial well-being of our employees by offering a competitive total rewards package for full-time employees, which includes medical, dental, and vision plans, 401k with an annual discretionary match, life insurance, commuter benefits, paid time off with paid holidays, and a broad range of other benefits.

The hiring rate for this position is $45,000 - $48,000. This rate represents the base salary only, in good faith at the time of posting. Actual compensation will be determined based on factors such as relevant experience, skills, and qualifications.

Our Commitment to Diversity, Equity, & Inclusion

At Barnes & Noble Education, we empower everyone. Our mission is to support students, faculty, and schools, serving as a catalyst to meet the evolving needs of the education system and a new generation of students. That starts with fostering an environment for our employees where diversity and individuality is celebrated.

Barnes & Noble Education is an Equal Employment Opportunity and Affimative Action Employer committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, or gender expression), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Barnes & Noble Education provides reasonable accommodation to qualified individuals with disabilities throughout the application and employment process. If you need a reasonable accommodation to complete an application or participate in the interview process, please contact [e-mail].