Cat Shelter Operations & Volunteer Coordinator

Ellen M. Gifford Cat Shelter; Boston (MA); On-site; USD 42,000 - 56,000; Full time

Job summary

Gifford Cat Shelter in Boston is seeking a hands-on Shelter Operations Coordinator to oversee daily operations, adoptions, volunteer engagement, and cat care. This role blends administration with frontline duties to ensure excellent care for cats and a positive experience for visitors and adopters.

The position requires strong organization, adaptability, and a willingness to work weekends. Training is provided, with a mission-driven team dedicated to animal welfare and community service.

Qualifications

• Several years of experience in operations, volunteer coordination or nonprofit administration.
• Highly organized with strong multitasking and people skills.
• Comfortable balancing administrative duties with hands-on shelter work.
• Willingness to work weekend days as needed.

Responsibilities

• Assist in day-to-day shelter operations and coordination.
• Coordinate adoptions, volunteers, foster care, medical care, facilities, and inventory management.
• Perform daily cat care such as feeding, cleaning, and cleaning litter areas.
• Monitor cats for health issues and relay concerns to management.
• Screen adoption applicants and educate on pet ownership and adoptions.
• Receive cats for admission and release per procedures.
• Maintain records and logs; restock supplies as needed.
• Support and guide volunteer activities and training.

Skills

Operations

Volunteer Coordination

Customer Service

Nonprofit Administration

Hospitality

Animal Welfare

Job description

Gifford Cat Shelter in Boston is seeking a hands-on Shelter Operations Coordinator to oversee daily operations, adoptions, volunteer engagement, and cat care. This role blends administration with frontline duties to ensure excellent care for cats and a positive experience for visitors and adopters.

The position requires strong organization, adaptability, and a willingness to work weekends. Training is provided, with a mission-driven team dedicated to animal welfare and community service.