Cat Matchmaking & Adoption Specialist

Advertising Producers Association

Austin (TX)

On-site

USD 19,000 - 28,000

Full time

7 days ago

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Benefits offered by this job

Subsidized medical coverage

Life insurance

Dental coverage

Vision coverage

Short‑term disability

401(k) with company match

Flexible spending accounts

Paid holidays

Paid time off

Professional development opportunities

Job summary

Austin Pets Alive! is seeking a Cat Placement Specialist to match clients with suitable cats and advocate for lifesaving programs. You will streamline foster/adoption processes, coordinate with volunteers, and stay current on cats’ behavioral and medical needs.

This full-time, non-exempt role reports to the Cat Placement Manager and focuses on reducing shelter length of stay. As part of APA!'s mission to improve live release rates in Texas, you will develop placement initiatives and work closely

Qualifications

Experience working with cats and handling them safely.
Customer service experience required.
Strong time management and ability to work independently.
Excellent written and verbal communication skills.
Proficient with email, word processing, and spreadsheets.
Commitment to APA!'s core values and volunteer engagement.

Responsibilities

Actively contribute to a volunteer-powered culture by partnering with volunteers during every shift.
Greet customers and ensure a welcoming, guided experience for adopters and fosters.
Assist with recruitment, onboarding, and ongoing support of volunteers.
Update cat profiles and documents; communicate health and behavioral updates.
Support adoptions and fosters, including match-making and follow-up.
Maintain high-quality customer service across in-person and digital channels.