Cat Care & Adoptions Coordinator

Wenatchee Valley Humane Society, Inc.; Wenatchee (WA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance with HSA

Vision insurance

Dental insurance

Retirement plan with employer matching

Employee Assistance Program (EAP)

Job summary

Wenatchee Valley Humane Society, Inc. is seeking a Cat Care & Adoption Coordinator to connect compassionate animal care with thoughtful adoption matchmaking.

This role supports the health, welfare, movement, and adoption readiness of our feline population and guides adopters toward informed placements. You will work across shelter teams to maintain accurate adoption information, support medications, and ensure safe, welcoming cat housing and successful adoptions, with a strong emphasis on

Qualifications

• Excellent written and verbal English communication skills.
• Ability to lift up to 75 pounds and perform physically active shelter work.
• Willingness to work weekends, holidays, and occasional evenings.
• Ability to balance compassionate customer service with sound animal-welfare decisions.

Responsibilities

• Monitor feline population health, behavior, and care needs.
• Keep cat housing, adoption areas, and profiles clean and up to date.
• Maintain adoption profiles, kennel cards, photos, biographies, and other readiness information.
• Guide adopters through matchmaking, meet-and-greets, and education on behavior and medical needs.
• Collaborate with Animal Care, Veterinary Services, Foster Care, Admissions/Client Services, shelter leadership, and volunteers.

Skills

Customer service

Written and verbal communication

Compassionate animal care

Education

High school diploma or GED

Job description

Cat Care & Adoption Coordinator

As our Cat Care & Adoption Coordinator, you’ll connect compassionate animal care with thoughtful adoption matchmaking, helping create positive outcomes for cats and the people ready to welcome them home.

Job Summary

The Cat Care & Adoption Coordinator supports the health, welfare, organization, movement, and adoption readiness of our feline population while providing exceptional service to adopters. Working across shelter teams, you’ll help cats receive the support they need, maintain accurate adoption information, and guide potential adopters toward informed, successful matches.

What You’ll Do

• Monitor our feline population, identifying and documenting medical, behavioral, environmental, and care needs.
• Help maintain clean, safe, sanitary, and welcoming cat housing and adoption areas.
• Keep adoption profiles, kennel cards, photos, biographies, and other readiness information accurate and current.
• Guide potential adopters through thoughtful matchmaking, meet-and-greets, and education about behavior, medical needs, transitions, and successful placement.
• Collaborate with Animal Care, Veterinary Services, Foster Care, Admissions/Client Services, shelter leadership, and volunteers to support appropriate population flow and placement.
• Support medications and treatments as trained, offsite cat locations and adoption activities, feline behavior needs, and community cat initiatives as needed.

What You’ll Bring

You’re a compassionate, dependable professional who can balance excellent customer service with sound animal-welfare decisions. You communicate clearly, stay composed in challenging situations, work effectively both independently and collaboratively, and know when to ask for support.

You must be at least 18 years old, have a high school diploma or GED, and possess excellent written and verbal English communication skills. The role requires the ability to safely lift and carry up to 75 pounds and work weekends, holidays, and occasional evenings as needed. Candidates must also be able to appropriately manage the emotional realities of shelter work, including animal illness, injury, death, and euthanasia.

• Preferred, but not required: Animal handling and customer service experience; Spanish-speaking skills; Fear Free and TNR certifications.

What We Offer

We offer medical insurance with an employer HSA contribution option, vision insurance, dental insurance, a retirement plan with employer matching contribution, and an Employee Assistance Program (EAP).

Why Work With Us?

This is an opportunity to make a tangible difference every day. You’ll work alongside dedicated shelter professionals and volunteers, build knowledge across animal care and adoption services, and contribute to a collaborative organization serving animals and people throughout our community. Your work will help create better pathways through the shelter and more successful, informed adoptions.

Work Environment

This is a physically active, shelter-based role involving frequent standing, walking, bending, kneeling, cleaning, animal handling, and lifting up to 75 pounds. Work includes feline adoption and specialized housing areas and may involve exposure to allergens, cleaning agents, zoonotic disease, and animals experiencing illness, injury, fear, stress, or behavioral challenges. The position also involves frequent public interaction and emotionally challenging situations and requires schedule flexibility based on shelter and animal needs.