Casualty Claims Specialist

HDI Global Insurance Company; Chicago (IL); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

401(k) with company match

Paid Time Off

Sick Leave

Medical

Health Reimbursement Arrangement (HRA)

Telemedicine

Wellness Program

Employee Assistance Program (EAP)

Dental

Vision

Accident & Critical Illness Insurance

Flexible Spending Account (FSA)

Dependent Care FSA

Group and Voluntary Life Insurance

Short- and Long-Term Disability

Transit and Parking benefits

Job summary

HDI Global Insurance Company in Chicago, IL is seeking a seasoned Casualty Claims Specialist to investigate and settle complex commercial casualty claims, including product liability and construction liability. You will lead negotiations, coordinate with outside counsel, and ensure accurate reporting of large losses.

Ideal candidates hold a bachelor's degree with 5+ years' experience in claims management, possess strong analytical skills, and demonstrate excellent written and verbal

Qualifications

• Bachelor's degree required with 5+ years of relevant experience.
• Licenses: state adjuster licenses with ongoing education credits.
• Litigation and insurance claim management experience in product/construction liability.
• Excellent verbal and written communication skills.
• Ability to analyze medical records and investigative reports.
• Strong attention to detail and interpretation skills.
• Strong organizational and time management skills.
• Multi-tasking and adaptability to change.
• Experience with Microsoft Office and databases.

Responsibilities

• Investigation, evaluation, negotiation, and resolution of complex commercial casualty claims.
• Represent the company and clients in litigation teams when necessary.
• Independently resolve significant exposure claims on favorable terms.
• Manage outside counsel and external service providers to control costs and work product.
• Analyze policy coverages and prepare coverage position letters when needed.
• Prepare timely reports for management on large losses and progress.
• Regular mediation or informal negotiation of claims.
• Develop relationships with customers, brokers, and colleagues; travel as required.

Skills

Verbal communication

Written communication

Attention to detail

Time management

Organizational skills

Microsoft Office

Education

Bachelor's Degree

Job description

HDI Global Insurance Company is a commercial property and casualty insurer headquartered in Chicago, IL. As a wholly owned subsidiary of HDI Global SE, we manage the industrial lines division of the Talanx Group. With an international network spanning over 150 countries, we deliver sophisticated domestic and global insurance solutions to U.S.-based multinational and middle-market companies across a wide range of industries.
With Xcelerate29, HDI is shaping its future by becoming a Trusted Global Player, achieving Next-level Excellence, and building a Forward-thinking Organisation. This direction helps HDI Global lead the profitable growth game as a globally connected business, raise the bar every day through stronger underwriting, claims, and investment performance, and win tomorrow by starting today with a lean, fast, resilient, and future-ready organisation. Together, these priorities support profitable growth, sustainable profitability, global consistency, digital transformation, AI acceleration, smart cost leadership, and stronger collaboration across teams and markets. They also reflect our focus on being a workplace of choice by building a future‑ready workforce where people learn, grow, adapt to technology change, and contribute to long-term success.

HDI Global Insurance Company is searching for a Casualty Claims Specialist, a seasoned consultant who will be responsible for investigating and settlement of complex and severe commercial casualty claims. This member of the Casualty Claims team will handle product liability, construction defect, and construction liability claims.

Key Responsibilities

• Manages inventory of high volume, low severity litigations.
• The investigation, evaluation, negotiation, and resolution of complex commercial casualty claims, with the assistance of external service providers where appropriate.
• In complex claims, represent the company and clients effectively by participating in, or leading litigation teams where necessary.
• Independently resolve significant exposure claims on favorable terms.
• Effectively control the use, costs and work product of outside counsel and other external service providers.
• Analysis of policy coverages on standard and manuscript forms, independently identifying and evaluating coverage issues, and where necessary preparing coverage position letters.
• Operate within designated monetary authority for reserves, case disposition, and payments.
• Prepare timely and accurate reports for management on large losses; keep management informed of issues, problems, and progress on severe claims.
• Regular mediation or informal negotiation of claims.
• Provides outstanding service and availability to business partners, developing relationships with our customers, brokers and HDI colleagues; domestically and abroad.
• Make decisions which can meaningfully impact the financial results of the company
• Ability to identify and initiate subrogation recovery opportunities.
• Share claims lessons learned with other HDI departments.
• Occasional travel, for mediation, client/case meetings, court, or arbitral appearances, whenever necessary.

Qualifications

• Bachelor's Degree is required with a minimum of 5 years of relevant experience.
• Will work with HDI to secure a suite of appropriate state adjuster licenses as well as pursuing required continuing education credits to maintain those licenses.
• Litigation and insurance claim management experience, with an emphasis on product liability and construction liability matters. Expert in claims handling, coverage, correspondence, and negotiations.
• Excellent verbal and written communication skills.
• Ability to analyze medical records, expert reports, and other investigative reports.
• Must have a strong attention to detail and interpretation skills.
• Strong organizational and time management skills.
• Multi-task and adaptable to change.
• The desire to exceed the expectations and requirements of external customers and internal colleagues.
• Extensive experience with Microsoft Office suite of products, electronic file, and database systems.
• Travel Required: Minimal or as necessary

Compensation and Benefits

The base salary range for this position is $100,000 - $120,000 plus eligibility for a performance-based annual bonus. Actual compensation will be based on experience, education, and geographic location.

We offer a competitive benefits package, including:

• 401(k) with company match
• Paid Time Off
• Sick Leave
• Medical
• Health Reimbursement Arrangement (HRA)
• Telemedicine
• Wellness Program
• Employee Assistance Program (EAP)
• Dental
• Vision
• Accident & Critical Illness Insurance
• Flexible Spending Account (FSA)
• Dependent Care FSA
• Group and Voluntary Life Insurance
• Short- and Long-Term Disability
• Pet Insurance
• Transit and Parking benefits

Additional Information

HDI Global Insurance Company is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Applicants must be legally authorized to work in the United States.

Employment is contingent upon successful completion of a background check.

HDI Global Insurance Company is an Equal Opportunity Employer and participates in E-Verify.