Bodily Injury Claims Manager

King's Insurance Staffing; Nashville (TN); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) retirement plan

Paid Time Off

Leadership development opportunities

Continuing education support

Job summary

King's Insurance Staffing is seeking an experienced Casualty Claims Manager to join its claims leadership team in the greater Tennessee region. The role oversees casualty operations, mentors a high-performing team, and drives strategic initiatives to support quality claim outcomes across auto bodily injury claims.

You will lead claims examiners handling moderate to complex BI cases from cradle to grave, ensuring investigations, evaluations, and resolutions are timely and compliant.

Qualifications

• 5+ years of casualty/bodily injury claims experience.
• 2+ years in leadership or management roles.
• Strong leadership, communication, and coaching skills.
• Proficiency with claims management systems and MS Office.

Responsibilities

• Lead and develop a team of casualty claims professionals.
• Oversee day-to-day casualty claims operations.
• Monitor claim quality through file reviews and audits.
• Provide guidance on complex bodily injury claims strategy.
• Facilitate claim review meetings with senior leadership.
• Analyze performance metrics to improve efficiency and customer experience.

Skills

Casualty/Bodily Injury expertise

Leadership

Coaching

MS Office

Claims management systems

Tools

Claims management system

Microsoft Office

Job description

Our client, a well-established Property & Casualty insurance carrier, is seeking an experienced Casualty Claims Manager to join its Claims leadership team in the greater Tennessee region. This is an outstanding opportunity for a seasoned claims professional to oversee casualty operations, mentor a high-performing team, and drive strategic initiatives that support operational excellence and quality claim outcomes. This leadership role will oversee a team of claims examiners handling moderate to complex auto bodily injury claims from cradle to grave, ensuring claims are investigated, evaluated, and resolved accurately and efficiently.

Responsibilities

• Lead and develop a team of casualty claims professionals, ensuring high levels of performance, accountability, and professional growth.
• Oversee day-to-day casualty claims operations while maintaining strong financial stewardship and supporting department performance objectives.
• Monitor claim quality through regular file reviews, coaching, and internal audit processes to ensure compliance with company standards and industry best practices.
• Provide guidance on complex bodily injury and casualty exposures, assisting the team with claim strategy, negotiations, and resolution planning.
• Facilitate claim review meetings and collaborate with senior leadership on significant loss exposures and complex claim decisions.
• Analyze operational performance metrics and identify opportunities to improve efficiency, claim handling consistency, and overall customer experience.

Requirements

• 5 - 10+ years of handling Casualty / Bodily Injury claims, including at least 2 years of leadership or management experience.
• Strong background handling casualty and bodily injury claims, including oversight of complex claim investigations and resolutions.
• Strong leadership, communication, coaching, and organizational skills with the ability to motivate and develop high-performing teams.
• Proficiency with claims management systems and Microsoft Office.

Salary & Benefits

• Competitive base salary of $100,000 to $130,000 annually, based on experience, plus annual performance-based bonus incentives
• Comprehensive Medical, Dental, and Vision insurance
• Employer-sponsored 401(k) retirement plan
• Generous Paid Time Off
• Career advancement and leadership development opportunities
• Ongoing professional training and continuing education support