Casualty Claims Adjuster

Randstad; Englewood (CO); On-site; USD 50,000 - 70,000; Full time

Job summary

A global HR services provider is hiring a Casualty Adjuster in Englewood, Colorado. The ideal candidate should have 2-5 years of experience managing non-injury casualty claims, including investigations and determining liability. Responsibilities include processing claims, gathering information from policyholders and witnesses, and negotiating claims outcomes. The role requires expertise in various insurance policies and strong relationship-building skills with stakeholders.

Qualifications

• Minimum of 2-5 years of experience in handling casualty claims.
• Knowledge of Auto, Homeowner, Specialty, and Recreational policies.
• Experience with electronic integrated claim systems.

Responsibilities

• Investigate and process insurance claims from policyholders and third parties.
• Obtain statements from stakeholders to gather information.
• Determine liability and apply comparative negligence as needed.

Skills

Casualty claims handling

Negotiation

Liability determination

Coverage investigation

Relationship building

Job description

Randstad US is a wholly owned subsidiary of Randstad Holding nv, an $18.8 billion global provider of HR services and the second largest staffing organization in the world. We play a pivotal role in shaping the world of work, leveraging the true value of human capital for the benefit of our clients, candidates, employees and investors.

Job Description

Randstad is currently recruiting a Casualty Adjuster for a private mutual company that focuses on property, casualty and auto insurance in Englewood, Colorado. The ideal candidate would have minimum of 2-5 years of experience. This role will primarily handles non-injury casualty claims of minor to moderate complexity that may include, but are not limited to, comparative fault, coverage investigation, and auto thefts.

Primary Responsibilities

• Investigates and processes insurance claims file by our policyholders and 3rd parties
• Obtains recorded statements from our policyholders, claimants & witnesses to gather pertinent information
• Determines liability and applies comparative negligence when applicable.
• Determines if coverage applies through investigation
• Sets expectations with our customers

Qualifications

Required Skills

• A minimum of 2-5 years of experience is required to be considered for this position.
• Recognizes and interprets primarily Auto, Homeowner, Specialty and Recreational policies.
• Reviews loss report and any prior action taken on the file to determine next steps.
• Analyzes and evaluates factual information to formulate an opinion on liability claim losses that do not involve bodily injury, including loss of use and related expenses.
• Escalates cases that involve injury and/or current or prior medical history/problems.
• Manages individual claim inventory and collaborates with peers to achieve unit and branch results.
• Utilizes the electronic integrated claim system and other technologies to complete and document actions throughout the life of the file.
• Negotiates and settles claims in accordance with divisional expectations
• Establishes rapport with business partners (agency, personal lines, legal, etc.) and builds ongoing relationships by including stakeholders in the claim handling process as appropriate.

Additional skills

• Knowledge and understanding of policies and endorsements related to casualty coverage
• Demonstrated experience handling casualty claims
• Knowledge and understanding of each phase of casualty claim process