Casual Food Service Host

UPMC; Pittsburgh (Allegheny County); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading healthcare provider in Pittsburgh is seeking a dedicated food service professional to ensure guest satisfaction through quality meal service. The role involves adhering to food safety practices, serving meals, and effectively communicating with patients and team members. Ideal candidates will possess strong customer service skills and a commitment to maintaining high standards of food quality and sanitation.

Qualifications

• Experience in food service or hospitality preferred.
• Knowledge of food safety procedures.
• Ability to communicate effectively with customers and team members.

Responsibilities

• Ensures guest satisfaction with food service.
• Serves meals in a timely manner while adhering to food quality standards.
• Communicates effectively with healthcare team members regarding customer concerns.

Skills

Customer service skills

Food handling techniques

Sanitation practices

Job description

Responsible for ensuring guest satisfaction with food service utilizing customer service skills. Delivers and serves nutritionally appropriate and attractive meals in a timely manner. Practices appropriate food handling techniques and food safety procedures in all aspects of job.

Responsibilities:

• Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
• Adheres to department procedures regarding the operation of all food service equipment.
• Communicates customer complaints and concerns effectively with other health care team members.
• Performs sanitation for assigned work area in accordance with departmental procedures and health department guidelines.
• Serves patient meal tray using the designated department script, to include proper patient identification.
• Distributes and collects menus from patients; obtains selected menus from patients according to departmental procedures.
• Displays customer service skills when responding to meal service requests, resulting in a satisfied customer.
• Serves meals within established timeframes, adhering to departmental standards for appearance, food quality, and temperature control.